Address: Unit 2, 02 The Avenue, Peninsula Square, London SE10 0DX, United Kingdom
Phone: +442083055958
Rating: 3.6
based on 295 reviews.
Food Quality
Pros:
"The food was very good and tasty, and good portion sizes."
"Fabulous vegan options which made choosing difficult! Tasty, spicy, good size portions."
"Food is AMAZING! Great menu selection & priced reasonably."
"The food came out piping hot! It was so delicious and I can’t wait to come again."
"The food and drink was very tasty and there was a great buzzy atmosphere."
"The food was delicious."
"Food was honestly a 10/10. The Tom Kha Gai was truly out of the world."
Cons:
"Overpriced, the food was average, and the staff were really rude."
"Rice was dry and crunchy. Menu choices were limited, inauthentic to Thailand, and rigid with no meat substitutions — for anything!"
"Prawns on my pad Thai was cold and the calamari was also cold and rubbery."
"Unfortunately the food was not fresh and piping hot. And almost lacked flavour."
"The food was ok and let down by the spring rolls still being frozen inside."
"I wasn't impressed with my chicken pad Thai, it had no flavour."
"The food was lukewarm, almost cold and has no taste at all."
Service
Pros:
"The staff were pleasant and helpful."
"Atmosphere is great the staff were great in attending to us."
"The server 'Vinay' was fantastic. He ensured and endured that we have the best food selection and a memorable evening."
"Amazing food and really good service."
"The staff made every possible effort to ensure that I ordered something which made me happy."
"The staff were all friendly and conversational, especially our server Ife, with whom we had amazing interactions with."
"Service was excellent and very friendly."
Cons:
"Waiters walking around doing not a lot but empty plates left on tables."
"Got our order wrong then got the bill wrong."
"The servers kept forgetting items and apologising."
"Tasty food, but absolutely atrocious service from the surly Mediterranean looking waitress."
"For £70+ for two people it was a rip off."
"The rest of the waiting staff was inattentive and we had to wait for 1 hour to even ask for a bit of salt."
"The chicken satay was not cooked properly it was pink, bland and was tepid."
Ambience
Pros:
"There is a relaxed ambience and some novel tables and chairs in some parts of the restaurant."
"We have never eaten at Busaba so we were not sure what to expect and when we arrived we found the seating arrangement was on communal tables; which was actual quite fun."
"The smells of great food and the chatting of happy people gave Busaba a great atmosphere."
"A great buzzy atmosphere."
"The large square table layout under hanging lights has a nice communal feel to it."
"The ambience is nice."
"The atmosphere and decor was inviting and nice."
Cons:
"Arrived, restaurant was sweltering hot."
"They were playing afrobeats and french R&B music very loudly, which I found very odd in a Thai restaurant."
"It was freezing cold, very dark."
"Food on the floor, uncleared tables, warm beer and inedible food…"
"The restaurant is so noisy you can’t talk to each other."
"Busy and the air condition makes the food cold quickly."
"Probably one of the worst places I've ever eaten in London."
Value
Pros:
"When we visited it was their 20 Year Anniversary offer evening, so we got 50% off on all food menus."
"Limited menu on concert nights but still a wide variety of dishes, and extremely quick service. Tasty, fresh, flavoursome Thai food."
"Prices were pretty reasonable too."
"The price was fair too."
"The value is magnificent as we enjoyed it more than eating at any high end restaurants."
"Really like this Thai restaurant, good food reasonable price."
"Lovely food and good service."
Cons:
"All in all, good but expensive food but because of the fore mentioned I absolutely will NEVER go back there or any of their restaurants!"
"For this price you can get higher quality food in the heart of oxford street."
"For £70+ for two people it was a rip off."
"Even with NHS discount, we struggled to find the justification of the price."
"Prices are just stupid for the quality of food and service you get here."
"Food is expensive for the quality and the portions."