Address: Foxhole Ln, Bolney, Haywards Heath RH17 5NB, United Kingdom
Phone: +441444711722
Rating: 4.5
based on 133 reviews.
Wine Quality
Pros:
"The white wine was nice although not enough body for me, the sparkling very good and the star of show."
"They didn't leave that acidic aftertaste that some wines do, being soft and delicate."
"Lovely samples of their wines, the rose was lovely."
"We enjoyed all the wines we tasted, the Cuvée Noir bubbly red was a pleasant surprise as we don't normally like bubbly wines."
"The wine choices & food selection was superb all set in a beautiful location with excellent service."
"The wines we tasted were delicious, and we left having purchased 6 bottles which says everything you need to know."
"The food and wine pairings worked really well."
Cons:
"Would avoid the red wine, not great."
"Bought a bottle of Lychgate Red, made from Rondo grapes, 2013, for 12.99. It tastes awful and barely good enough for cooking with."
"You'll pay more for their own wine here than in the supermarkets."
"Wines are also extremely expensive, bottle of Baucus for £18!?"
"Appreciate the wines are niche but really quite expensive for what they are."
"We tasted a number of English wines here, all extremely acidic."
"The tasting was rubbish as only had three wines to taste and you had to taste all of them from the same glass."
Tour Experience
Pros:
"The structure of the tour and tasting was well thought out."
"The wine tour with Georgio was fantastic!!! Lots of interesting facts and many opportunities to ask questions :-)"
"Great tour experience and lovely cafe on site."
"The tour was excellent and informative, with wine tasting afterwards."
"Nick, our tour guide was outstanding. His knowledge and expertise was second to none."
"Really interesting to find out more about wine making in Sussex and great to sample some of the excellent results."
"The tour was led by Alex who was brilliant he made the session fun as well as knowledgeable."
Cons:
"Firstly they charge £10 for the tour which lasts 15 min. and is done by the guide which doesn't know what she is talking about."
"The whole evening was disappointing and felt like a hard sell to a captive audience of what is overpriced (but quite good quality) wine."
"The wine tasting did have a bit of a ‘please buy our wine’ ring to it, tasted a bit like a promotion, although without any pressure."
"Only minor critiques are it would’ve been great to try a non sparkling red wine and a fair bit of info was repeated outside on the tour and inside whilst doing the tasting."
"Really awful friday evening wine tour / tasting / food experience involving 6 of us for a special birthday."
Service and Staff
Pros:
"Zoe was brilliant and very knowledgeable whilst still being engaging."
"I contacted Bolney Wines and spoke to the lovely Charlotte, who was more than helpful in helping me choose the right gifts for our friend."
"The staff were absolutely lovely when we went shopping."
"Thanks to John and Alex for a great experience."
"The waitresses very funny and attentive."
"The staff were super friendly and knowledgeable, very accommodating with our needs (we had two young children with us)."
"Our host Kelly was so personable, knowledgeable and passionate."
Cons:
"One of my servers was extremely rude."
"Half an hour wait for coffee is not acceptable and I had to remind them twice."
"Unfortunately the service was very uncoordinated, should be better organised."
"The front of house staff although super friendly, were also super incompetent."
"The only thing that let the experience down was the service, we waited 20 minutes until someone attended to us."
"We were even told off for sitting down and not having a reservation."
"Personally I feel he needs to learn how to conduct himself around paying customers & think before he speaks to people."
Value for Money
Pros:
"10/10 for value for money too."
"The whole experience exceeded my expectations and was very good value for money."
"Friendly, professional staff and good value for money."
"All delicious and spot on for price and quality."
"The value and quality of the tour are fantastic."
Cons:
"The Bolney Wine Estate is a beautiful location, however the value for money was far from impressive."
"All the staff are great however the prices are ridiculous."
"Pricey. £9 for a pot of tea for 3 and we didn't require milk or sugar!"
"If you're a fan of getting fleeced then make sure you pay this place a visit."
Facilities and Location
Pros:
"The main building, particularly the balcony is very well done - with a beautiful view over the vineyard."
"A little hidden gem. Nice terrace overlooking the vines - wine fabulous."
"Lovely atmosphere to sit and sip wine or get some food."
"Balcony overlooking the vineyard makes it a pleasant place to while away a sunny afternoon."
"The terrace overlooking the vineyard is gorgeous, the sun was shining so it felt like we were on holiday!"
"Amazing building and surroundings, friendly staff."
"After the tour, there is a lovely deck that catches the sun and is perfect for a relaxed drink after the tasting."
Cons:
"We had bolney wine estate as a much anticipated lunch stop on a 5 part walk from London to Brighton last week. Unfortunately the weather was dire and we arrived soaked and starving at 4.00 to be told that the kitchen shut at 3.30 - nothing on the web site says this."
"Open every day but the restaurant is closed Monday and Tuesday so only light bites and cake available."
"No menus were provided on arrival or even shown to the table."
"Unfortunately the new Restaurant manager pointed out rather bluntly that we couldn’t sit where we had chosen as they were doing some filming."
"A service charge of 75p was added to my bill for 2 drinks served to us on the balcony terrace, which is very extreme."
"A disappointing visit to a beautiful setting. The restaurant food is really not up to standard."
Food Quality
Pros:
"Food was stunning and the wine was as well."
"Cheese pairings delicious too and the lunch and dessert a bonus."
"We then bought a delicious lunch in the cafe with its views over the vineyard."
"The food was very good, ask about the specials."
"The sharing boards were perfect for 2 and accommodated gluten free with some lovely gf bread."
"Amazing Sunday lunch! We were fortunate to visit on a sunny Sunday and enjoyed a fabulous roast beef outside on the terrace."
"The wine was delicious along with the food."
Cons:
"The food was average and again a little pricy with the sharing platters really only fit for one!"
"The food was not too bad had shepherds pie half inch of meat two inches of potato topped with horse radish."
"The food is very lovely but would expect more for lunch and wine to be included with it, or heavily discounted."
"Service was slow at times and the only thing worth ordering was the sharing meat and cheese board."
"The meal that went with the tasting tour was OK albeit a little 'light' and in fact could double the quantities or add mini beefburgers so there is something hot."