Khana Khazana (Halal Restaurant/ UptonPark) Reviews Summary

Food Quality

Pros:

• "The restaurant offers good authentic Asian dishes."
• "The food is served in good time and is superb quality and fresh as well as well cooked."
• "The food is affordable and absolutely delicious."
• "The chicken biryani and chicken curry were awesome, practically like mums home-prepared food."
• "Again food was delicious and full of flavour. The Naan bread was perfect and just out the oven."
• "Mix grills are very succulent and the curries are full of flavours, very authentic tasting!"
• "The food was absolutely wonderful, from preparation to presentation, very pleasing."

Cons:

• "Butter Nan just didn't cut it, felt like something missing."
• "Served undercooked parata. Very dry and rock solid."
• "The malai kofta was full of sugar and tomatoes and kofta were just potatoes no cheese at all."
• "Food was lovely however biryani lacked TLC in preparation seemed it had been thrown together unwillingly."
• "The kebab was so dry and rock solid, the curry’s had no spice and was so horrible to taste."
• "The Pani Puri was stale and lacked flavour."
• "Butter chicken tasted more like sweet and sour chicken."

Service

Pros:

• "The staff are very attentive and polite."
• "The manager always gives a warm welcome and makes every effort to give me and my family an excellent service."
• "Samir was fantastic in terms of service!"
• "The service here is immaculate. Samira is so sweet and always makes sure that the food is there on time and tastes amazing!"
• "Also very honest, they called my colleague at 10pm to inform us that they had overcharged us."
• "Staff are polite and ready to answer any questions."
• "All the staff are very kind and polite. They offer the best customer service."

Cons:

• "The service was not ideal."
• "We also asked for a jug of water which we didn't get and when we asked for it again, they said they don't do water, they stopped it."
• "The staff were also abrupt and rude."
• "Service was extremely slow and bad. Toilets were out of roll and hand wash."
• "All the staff members, specially lady standing there is very arrogant."
• "The waiters were not welcoming, and made rude remarks."
• "No proper service and the food is not tasty at all no one care or ask you how about."

Ambiance and Cleanliness

Pros:

• "There is access to clean toilets."
• "It has been modernized, very clean and spacious, everything neat and tidy, definitely a plus."
• "The restaurant is clean, vibrant as well Toilets properly Neat and clean."
• "Beautiful atmosphere, many families with young children’s too."
• "This restaurant is modern clean and visually appealing very nice."
• "Nice atmosphere neat and clean place."
• "The restaurant is clean, vibrant and has a nice atmosphere."

Cons:

• "Water and pee in the floor all the way."
• "Too noisy. Not a good environment at all."
• "The toilet floors are really wet and the sinks and dryers are placed too far in and you have stretch forward to wash and dry your hands."
• "Toilets were very bad."
• "There was also no soap in the toilets and it smelt awful."
• "Their toilets were dirty and disgusting, my daughter could not use the facility as intended."
• "5 of us went there today. washroom area stank of urine."

Value for Money

Pros:

• "The food is affordable and absolutely delicious."
• "I love this place as you get tasty foods at an affordable price."
• "It can be clearly called that khana Khazana is the real taste of London where fresh cooked food is served with a great service and the prices of food and drinks are also reasonable which a person can afford."
• "Diet Pepsi, they charge £1.20, which is reasonable."
• "Great tasting food without breaking the bank!"
• "Food quality is best and is pocket friendly."
• "Reasonable price & quick service."

Cons:

• "Glass of mango lassi cost 4 quids! Can of pop £2.50.. That I thought was a bit extortinate."
• "YOU HAVE TO PAY JUST FOR A LITTLE BIT OF MANGO CHUTNEY?!"
• "What they charged for 3 samosas, I did not expect 3 small filo pastry samosas."
• "Naans and rotis also overpriced!"
• "Some dishes was expensive for the amount you received."
• "The prices for just vegetables and dhaal dishes are almost the same as the meat and chicken dishes which doesn’t make sense and way overpriced!"
• "We had to pay 50p for the non recyclable containers to take the remaining food home!"