Anoki Restaurant Derby Reviews Summary

Service

Pros:

• "Seldom do you find somewhere with the high level of service."
• "The food was literally wow and the service was amazing."
• "I've used the Anoki Express Van delivery service 3 times now and they never fail to deliver top quality service."
• "You are greeted as soon as you walk in giving you the feeling of a special evening, and you are not disappointed, service is first class."
• "Staff were all very friendly."
• "Staff were great, attentive and engaging without being over the top."
• "Service was amazing all the staff are very friendly and our waiter Faz couldn't do enough to help super guy atmosphere was buzzing."

Cons:

• "Asked for drinks twice which never arrived."
• "Service was very poor person dealing with us first did not understand english."
• "In a room full of empty tables the atmosphere was indeed lacking."
• "We ordered almost £100 worth of food for delivery and were given a delivery time of 1 hour. 2 hours later still no sign of our food."
• "Waiters pushed past us like we were in the way."
• "The service is very slow they are far from attentive and the waiter had alot of attitude."
• "Terrible service, waited 45 minutes before we got the menus."

Food Quality

Pros:

• "Food is delicious and freshly prepared!"
• "Top marks all round from food to atmosphere and craic."
• "Food was great."
• "Food was tasty and well cooked."
• "The food is fresh."
• "The most delicious Indian food I have ever tasted."
• "The curry is to die for... literally! We both had Chicken Korma and it tastes so scrumptious."

Cons:

• "The Masala sauce on the Sea bass, compared to the rest of our meal, was very 'korma' like and pretty tasteless."
• "The worse Indian delivery I have ever had. Everything was cold. Everything had no flavour."
• "The Saag paneer was the worst amongst the items we had ordered."
• "Lahori lamb on the bone had totally no flavour even the salt wasn’t right."
• "The taste of the chicken regardless of sauce seems to have gone downhill."
• "Main meal Desi chicken very sour and too much tomato base."
• "The chicken korma was as watery as soup."

Value for Money

Pros:

• "They also gave 25% discount for early bird."
• "Time for my happy dance because they did me a gluten free naan."
• "Not cheap but still good value for a special evening."
• "Went for a meal during October and the 3 courses for £20 was amazing."
• "Great value for your money."
• "A bit expensive but definitely worth it."
• "The 2 for 1 Early Bird offer is excellent value."

Cons:

• "Price can sneak up e.g. £80.00 for two not including a starter is a bit rich!"
• "Very expensive indeed."
• "Overall food was ok, naan was poor."
• "Very high prices for oily and okayish Indian food."
• "Food was really overpriced."
• "Found this place ridiculously expensive as doing set menu due to being busy after lockdown eased. £28 for 1 course & £33 for 2 courses per person!"
• "Very expensive not clear as to why we couldn't have the meal just because others chose not to.... we were a table of 18!"

Ambiance and Decor

Pros:

• "The restaurant inside was a beautiful place very romantic."
• "One of the best Indian restaurants in derby if not the best. Quality, freshness, ambience, fantastic service and atmosphere."
• "The restaurant itself was beautiful."
• "Everything about the decor was perfect."
• "The restaurant is an old cinema with a curved ceiling, coving and beautiful lighting."
• "The building is like walking into a Theatre with amazing bright colours and art décor all over the walls."
• "The venue is stunning, a converted theatre I'm guessing."

Cons:

• "Unfortunately we went on a day when they were celebrating 20th anniversary and had set menu so was busy and service was lot less than we were expecting."
• "The carpet leading up to the toilets was possibly the most revolting carpet I have ever seen."
• "Decor looks very tired."
• "The table was stuck in a dark corner."
• "The atmosphere was poor not what it used to be."
• "I'm not a fan of unnecessary colours/additives."
• "Went for eat out help out scheme and paid the same amount as I would have at any other establishment without the eat out help out scheme."

Customer Service

Pros:

• "Amazing quality of food and people taking a genuine interest in their diners."
• "Staff aim to please and look after you from the moment you enter until you leave."
• "The staff was very friendly and professional."
• "Amazing food and great service."
• "The service is outstanding."
• "Service was lovely, with friendly and welcoming staff."
• "The staff were very friendly and attentive, especially Amir who made our evening extra special."

Cons:

• "Being forgotten about on the phone after you have dealt with the other customer.... I have a problem with that!"
• "Anoki A38 Let us down badly! Ordered at 11.30 am, they forgot our order, eventually deliver at 21:25..far too late and they forgot the poppadoms with our order."
• "Absolutely disgusted with the service and food, we ordered on a Monday night, the food arrived after 1 hour 20 minute after ordering."
• "Service was lot less than we were expecting having read it was a fine dining experience."
• "The waiter kept saying what can I do told him doesn't ma but just stayed there repeating himself."
• "No apology what so ever."
• "We waited for 45min just to order, the waiters were just ignoring us."