House of Flavours Reviews Summary

Food Quality

Pros:

• "The Gourmet Starter platter is absolutely amazing. Filled with so much flavour."
• "The Noodles taste nice."
• "Buffet is value for money."
• "This was a really good food experience with decent service. The samosa chaat was delicious, the Karachi chicken was flavourful and spicy, the biryani was yummy."
• "Food is real authentic Indian, no doubt."
• "The Scottish salmon curry was to die for and the naan was, too."
• "The food was very good and we loved the Flavours."

Cons:

• "Had Buffet today. Went there reading all the reviews but heavily disappointed. Variety was there but no taste."
• "After taking first few bites we found food was overly salty."
• "The chicken meat they used in our curries tasted very bad, old, had a funky smell to it."
• "We ordered Gobi Manchurian and lime soda. The Gobi Manchurian tasted like it was burnt and the lime soda simply tasted like salted ice water."
• "But last Sunday went for buffet and they have compromised quality significantly."
• "Worst chicken korma I've ever received. No flavour, unseasoned, watery cheap chicken."
• "Today however, it was not up to standard both meals were swimming in oil and just not nice."

Service

Pros:

• "The service was quick and friendly."
• "Shifali served our desert she was also friendly and professional."
• "The staff are attentive and efficient but not intrusive."
• "Great company dinner. We were served by a group of very friendly staff."
• "Sachin our server was wonderful. He was very attentive and welcoming."
• "The service was impeccable, with attentive staff members who were knowledgeable about the menu and provided helpful recommendations."
• "Staff (Sachin and Mandip) very friendly and excellent service ♥️♥️"

Cons:

• "Customer service does not exist and they don't care. They add service charge on top of it. (Especially when being a buffet)"
• "Had terrible experience. Have been waiting for almost 30mins no one took the order."
• "You expect good food and service. I couldn’t take anymore attitude of the manager."
• "Never, ever, ever ever order for delivery from this place. I have had 3 instances now where they pretend to just be cooking your food for well over an hour."
• "Our table was cleared after we had finished, no one came to ask us if we wanted anything."
• "Staff not friendly at all not welcoming and I definitely wouldn't go back."
• "Worst service I’ve ever experienced."

Ambiance

Pros:

• "Very nice ambiance."
• "Place was busy with a good atmosphere."
• "The restaurant a nice vibe to it and the staff are excellent, very friendly and very informative."
• "Overall worth the money."
• "Really in love with the ambience of this place."
• "The restaurant set up is very nice as well with lots of different ingredients displayed on shelves and under the glass of the table."
• "Décor is traditional and bright but also modern."

Cons:

• "The glass topped table we sat at was cracked and the wall behind us was damp and covered in black mould."
• "The place was very cold, we had to wear our coats while eating."
• "Weird that the staffs were wearing a strange plastic mask that doesn't do anything."
• "You enter the restaurant which was very noisy. More like a market feel than restaurant."
• "Then was seated next to 7 lager filled lads who was verbally abusive towards 6 women on our table."
• "The music was blaring garage music so loud that every person in the restaurant was having to shout- it was horrific."
• "Atmosphere was ok but only because we were in a table in the corner away from the main room which started to get quite loud."