Delta Hotels by Marriott Breadsall Priory Country Club Reviews Summary

Room Quality

Pros:

• "The room was good and very clean."
• "The room well appointed and clean."
• "The room was spacious and had a decent sized desk."
• "Rooms were very clean and interior was beautiful, beds comfy but the pillows swallowed you whole!"
• "The rooms were elegantly decorated with soft and comfortable furnishings. The bed was perfection."
• "The comfort of the room was outstanding."
• "The rooms are good, with a beautiful view."

Cons:

• "The rooms were completely outdated, and now reading reviews, it looks like they haven’t been renovated in over 20 years."
• "The bars are super loud at night and go on very late - there were people laughing and joking outside well after closing time."
• "The rooms are super plain and under decorated with no convenient plugs for charging near the bed."
• "Room was so basic, room 110, it had no ceiling lights in the room, the shower was pants."
• "Room had cobwebs on the wall. Extremely dated and lucky it was spring or we would have roasted in the Mews."
• "The room was very disappointing and not worth what it cost."
• "The rooms are dated and could use a remodel."

Service Quality

Pros:

• "Very helpful and friendly welcome at the reception."
• "Service was unfaulted, friendly and attentive staff and happy to help at all times."
• "When I arrived the staff at the main reception were so kind, patient and lovely to me."
• "Every single one of them was friendly, professional and a pleasure to deal with."
• "Staff really kind and helpful."
• "The team on front desk were swift checking us in and anytime we rang down for anything responded swiftly."
• "Staff were friendly, approachable and very helpful during check in and check out."

Cons:

• "We also found the service at the restaurant extremely slow & disorganised - we were given the wrong menu and order."
• "On arrival we gathered in the Tempo bar for coffees mid-afternoon, we asked which food was available, only to be told that there would not be any food available until 6.00 pm, then that would be in the main restaurant."
• "Although the staff were friendly, it was clear they had absolutely no clue what they were doing."
• "Arrogant and front desk and hotel A NO GO FOR FOOD."
• "We were ignored for long, food was cold, we were given the wrong order, too much oil in chips."
• "The service is not great at all, from the management to the waitresses."
• "Room service was shocking - I get the £10 tray charge, but they have 4 main menu items and 3 starters to choose from for room service, then they delivery a lovely steak with no steak knife, no sauces, no salt, and you can only order through the QR code so can’t call them."

Facilities

Pros:

• "We used the pool but it was taken up with lessons so couldn’t access- steam room and sauna good."
• "Two immaculately presented golf courses, stunning views and challenging holes."
• "The spa has to be the hotel's biggest selling point, beautiful pool, outside sunbathing area and great jacuzzi, steam and sauna."
• "The gym was brilliant with a weights room, a large cardio studio, and a fitness studio."
• "The hotel’s leisure spa, complete with pool, jacuzzi, sauna, and steam room, was beautifully kept and so relaxing."
• "Sauna, steam room big enough for 6 people at the same time. Big pool and decent jacuzzi."
• "Swimming pool was great with sauna and steam room."

Cons:

• "Not a space for a relaxing swim. I would also avoid eating in the restaurant."
• "The hot tub went out of order while we were there so we were not able to use it for long."
• "For the robes, we had to pay £5 to hire were not in the best condition with missing loops and were very poorly fitted."
• "The few loungers around the dark indoor pool were all reserved, so nowhere to lounge."
• "The spa facilities are disappointing, and there was grandmas with their loud grandchildren splashing and making a lot of noise, which was not relaxing."
• "Due to staffing levels, we could only go in 2's making 2 of us stay in the pool to use the jacuzzi."
• "The negatives are that the pool is closed for swimming lessons etc for a considerable periods and seems quite busy during other times."