Donington Park Farmhouse Reviews Summary

Accommodation

Pros:

• "Our hotel room was gorgeous, room 11 I believe."
• "The hotel rooms were perfect for bride prep with lots of natural light in the corner room."
• "The accommodation was really comfortable and the staff just couldn't be faulted at all throughout our visit."
• "The hotel rooms were delightful."
• "We stayed over night and the rooms were great, spacious and comfortable."
• "The bedroom we stayed in was a decent size although light fitting did not work and the breakfast on the following day, was dry and badly cooked."
• "Our room was immaculate, couldn't fault a thing and thank you to the young lady who keeps room 15 in perfect condition."

Cons:

• "The rooms are all split out so tends to not encourage togetherness."
• "No bath (when paid £155 for 1night) poor shower, room nothing special for the price or grounds."
• "I did hear some grumbles from our guests in the older rooms, however - it is a farmhouse so I wasn't worried and I love the quirkiness!"
• "The bathroom itself was actually in the other person's room through the 'room' under the stairs."
• "The front door to the stairs up to our rooms, the lock couldn't engage without slamming it because the door had dropped on the hinges!"
• "The lock on the toilet door didn't work, I'm shy, but the lock should work!"
• "Someone kept locking a number of the toilets so we were restricted to only about two to use out of about 6 most of the time."

Staff and Service

Pros:

• "The venue was beautiful and the whole team are so relaxed and friendly - we couldn’t recommend enough!"
• "The bar staff got to know our guests and had a great rapport with them."
• "What makes Donnington Park Farmhouse so brilliant are the staff who do everything to make very special days perfect."
• "Alicja, Heather and the bar staff were all patient, kind, helpful and absolutely brilliant."
• "Staff are very friendly and attentive."
• "The staff were so helpful and welcoming when I photographed Helen & Rob’s wedding."
• "The staff couldn't have been more helpful and friendly. Nothing was too much trouble for them!"

Cons:

• "Manager very rude when requested room move."
• "The staff did their job but didn't seem happy about it."
• "Staff rude and incompetent."
• "Weddings are booked back to back.. So everything has a rushed feel to it."
• "Car parking 'security' extremely aggressive towards customers."
• "He continued being rude, aggressive and insulting towards me and ordered me to park elsewhere."
• "Really poor customer service."

Food and Dining

Pros:

• "Breakfast the next morning was really lovely."
• "The Farmhouse Breakfast was really tasty and a good way to start the day."
• "The hog roast was delicious."
• "The food was amazing."
• "Food was exceptional, presented beautifully."
• "The food served was beyond incredible, with some of our guests praising it as the best mass-catered meal they'd ever had."
• "The food was excellent- locally sourced and cooked to perfection."

Cons:

• "The main meal was worse than a Toby Carvery."
• "The gravy was overly salty roast potatoes were obviously frozen and the vegetables had been cooked and then kept at temperature making it very dry."
• "The quality of the food and the disappointing skills of the kitchen team leave a bad taste in the mouth."
• "For the breakfast they must have boiled the bacon in water."
• "Breakfast awful sat there for 20 minutes before being given tea when not busy staff standing around chatting to eachother."
• "However, the wedding breakfast meal was on the whole, poor quality and not good value for money."
• "As a head chef for a private catering company I can state the food was poor."

Facilities and Amenities

Pros:

• "The barn looked stunning."
• "It's quiet and you get left alone plus great to take dogs!! And brilliant for watching the planes going over!!!"
• "Facilities are excellent both for the campsite and the hotel."
• "Free car parking on site."
• "The new shower facilities are amazing!!!! the site is always kept clean and tidy."
• "Clean proper toilets, barrier entry, mainly level ground for tents."
• "The campervan / motor home pitches are a good size and flat."

Cons:

• "The elephant in the room which the venue can do nothing about is it is next door to a popular racetrack and a little further away East Midlands Airport!"
• "The facilities aren't as good as you would expect for nearly £45 per night, especially when you have to pay to use showers that don't work."
• "Toilet facilities not the best, seen better on far cheaper sites and not replenished regularly."
• "You had to pay to shower even after paying top rates to stay there."
• "The toilets were a complete let-down, disgusting in fact."
• "The toilets were a state on arrival and that only went downhill throughout the stay."
• "Found excrement on one of the toilet walls, the urinals smell."

Value and Pricing

Pros:

• "The venue itself whilst compact is absolutely beautiful."
• "The most incredible wedding venue, the staff and place itself are both wonderful."
• "The venue is absolutely gorgeous, we didn't have much budget for decor but the venue is absolutely gorgeous, we didn't miss it."
• "Great wedding venue. Around 20 rooms for guests, different ceremony and function rooms available depending on the size of the wedding."
• "We looked at loads of venues but this one was a hit right from the off."
• "Some of the guests stayed overnight. Not mega expensive as expected for a wedding venue."
• "The venue was excellent- full of rustic charm and very safe for children."

Cons:

• "Prices of beer are steep.. Even Londoners thought so which is saying something!"
• "Waited 40mins for a breakfast, no check in until 2pm."
• "Was supposed to be a treat for my partners birthday really disappointed."
• "The woman that served me just said we don't take card so I had to ask where the nearest cash machine is and she said it was in the room but no mention that it charges."
• "Lovely grounds for camping but toilets were locked and when we went for a shower they were locked too also dirty and old plus they cost £1.00per 5 mins which is really expensive."
• "Paying £1.50 for five minutes wasn't a massive punch in the gut but stayed elsewhere where this cost wasn't a thing to account for."
• "Expensive, but they have a captive audience because of the location to the race course."