The Crown Hawk Green Reviews Summary

Staff and Service

Pros:

• "The owner Lynne and staff were incredibly friendly and couldn't do enough for us."
• "Staff were warm, friendly and really accommodating."
• "Staff were attentive but not intrusive."
• "Lucie and the team were absolutely amazing in the organisation and planning for our son’s 1st birthday party."
• "Really friendly staff, very Covid aware."
• "The friendly and efficient service really makes it a special place."
• "Staff super helpful and table service available even for drinks now that's so unusual."

Cons:

• "Not impressed by the chat-back from the bar staff."
• "Landlady pretentious arrogant and rude."
• "Let down by miserable incompetent staff one young girl in particular who is certainly in the wrong business."
• "She waited until we had eaten and spent our money to then come to us whilst I’m paying the bill and just out of the blue said… I’ve had 4 tables walk out because of my disabled son."
• "Found the strict set of rules very strange which made the visit not very relaxing."
• "Staff did not seem interested, we had to ask for condiments after meal was served."
• "The pub manager has no idea how to deal with negative feedback - she just ignores it!"

Food Quality

Pros:

• "The food was devine especially the roast beef."
• "The food was excellent, the prices are reasonable."
• "Just had a fantastic Sunday lunch always a warm welcome great service and fantastic food."
• "Food was good quality although the dessert 'crumble' seemed different to what you'd expect."
• "Excellent food, freshly cooked and great value."
• "All the food was freshly prepared and delicious."
• "The food, well the food is incredible, fantastic starters and their pies are out of this world, perfect pastry and loads of tasty filling."

Cons:

• "We had a Christmas meal here tonight *15/22/22 I had the gf option and was very disappointed to have no stuffing and no pigs in blankets."
• "The falafel burger was dry & tasteless."
• "Food is terrible served raw chicken complained did not give my money back, manager not interested."
• "The food was not as good as usual particularly the chips."
• "Birthday tea, sat outside, we were waiting an hour for food."
• "Food was below standard last time we went."
• "Food is terrible served raw chicken."

Ambiance and Decor

Pros:

• "Such a beautiful function suite, perfect for my Mum’s surprise party."
• "Nice interior and great summer seating outside."
• "Lovely place to sit in the summer."
• "On Saturday I hosted my 50th birthday party in the Frederic Suite at the Crown."
• "Very dog friendly with treats and water for your pet."
• "Absolutely stunning pub, I want to make my house look like the interior!"
• "Inside the pub was cosy and well furnished."

Cons:

• "The extension can feel a bit soul-less but it was busy in the main restaurant."
• "However, there were a lot of dogs in there, which would be fine if staff washed their hands after stroking or feeding them..."
• "Unfortunately it's one of those 'seven chips in a miniature frying basket' type of places."
• "I am a dog lover BUT not where there is food and also I would have liked to be asked if I minded sitting surrounded by barking dogs!"
• "There was no dark or mid brown beer choice on pump which was a bit disappointing, all the pumps were pale or golden ales or IPA."
• "Basic menu but done well. Lovely refurb but very gastro and has lost the pub feel."
• "Lovely pub but oh my the food was not worth it cheese and onion pie 15 pound with frozen chips a big no, no."

Value and Pricing

Pros:

• "The food was excellent, the prices are reasonable."
• "Excellent food, freshly cooked and great value."
• "Wonderful food, regular communication with everyone concerned, at a very reasonable package cost."
• "An excellent meal served by friendly staff at a very good price."
• "Prices are really good too."
• "Quantity! Quality! and unquestionably the best ever roast!!!"
• "The food was very fresh and beautifully presented."

Cons:

• "Food is a bit overpriced."
• "Only negative was the amount of food we had the canopies menu which was nice but for the money spent not nearly enough."
• "Desserts: run of the mill and not worth £7."
• "Lovely pub but oh my the food was not worth it cheese and onion pie 15 pound with frozen chips a big no, no."
• "The 'land lady' Lynne or what ever her role is ruining this place."
• "Unfortunately it's one of those 'seven chips in a miniature frying basket' type of places."
• "Desserts: run of the mill and not worth £7."