Chaska Reviews Summary

Category: Restaurant Nottingham

Address: 35 Lenton Blvd, Lenton, Nottingham NG7 2ET, United Kingdom

Phone: +441158412132

Rating: 4.3
based on 147 reviews.

Food Quality

Pros:

  • "The food was very tasty and the people working there were welcoming and super nice."
  • "The platter kept the food piping hot throughout the meal, and everything we ate was perfectly spiced and tasted amazing."
  • "We ordered platter for two persons and the bbq was so fresh and juicy."
  • "The food was amazing I got the tawa 4 and it was everything I wanted, the food was delicious everything was spot on."
  • "The food was amazing reasonably priced and excellent customer service!"
  • "By far the best Indian food we've ever had! Fantastic variety, not the run of the mill stuff you get on English-style Indian menus."
  • "Food was amazing , however will say that as I was trying to eat someone who I think was the manager kept pestering me as I was trying to enjoy my meal."
  • "Food was amazing and warm. We ordered platter for two persons and the bbq was so fresh and juicy."

Cons:

  • "Ordered lassi sweet one and salt one both where too watery, bad decision."
  • "Food was decent a bit over oily though."
  • "The food was not good. Shinwari tikka was fake and was full of Tomato and lemon skin with no meat."
  • "We had dinner here today ,we were 6 people.But they served one tawa,which they normally do for 2 people and called it for SIX PEOPLE."
  • "The food was served late plus they gave only for two people, as I went with my wife and 4 kids."
  • "Very disappointing experience overall. Cocky staff who gets the order wrong but refuses to write it down. The dishes are very average tasting."
  • "I ordered food from Chaska for my Birthday. So Ordered £65 tawa through Uber Eats. This tawa is for 3 to 4 people. I got 1 small box of biryani 1 small box of rice, very small portions."
  • "Ordered sindhi biriyani and shinwari karahi chicken. Biriyani was really good. But curry was not good."

Service

Pros:

  • "Service was incredible - especially from Imran and the couple of new-starters."
  • "The staff were very helpful and friendly especially Mahek who served us she was such a sweet girl."
  • "The owner came and had chats with us at various points and did everything to ensure that we were comfortable and happy."
  • "The service was quick and staff were really friendly and helpful for suggesting food choices."
  • "We were served by Rubab, she was amazing, warm welcoming lady and helped us in deciding the order."
  • "As soon as we arrived we were taken care of by Abs."
  • "The front of house staff (Abs, Mahek and Usman) were lovely, they kept checking in on us and they were very easy to talk to and made us feel welcome."
  • "Been coming here for over a year now and each time I’ve come the experience is 5 star! The service is a 10."

Cons:

  • "Overall its below average. It wasn’t very busy, however, the service was too slow. It almost took an hr for the order to come."
  • "Despite the pre-booking of the table for 5 we were made to sit on a table of 4 and asked to squeeze in."
  • "The gentleman serving us seemed to be in rush to get the table cleared."
  • "I visited chaska for the very first time with my husband, although food was nice and fresh but the waiter/table setter was highly unprofessional and ill mannered."
  • "Upon arrival we were told to wait, when we were seated we were told that we only had 40 minutes in which to eat."
  • "It took forever to receive our food. We had ordered two chicken biryanis, 2 chai, a lassi and a soft drink."
  • "There were no social distancing measures in place and I did not see any hand sanitizer available."
  • "We booked a table for 9 o'clock but when came we got seated quickly however the waiters don't come to the table to take your order you have to go to the desk then the food took ages to come."

Atmosphere

Pros:

  • "Chaska is awesome! It's atmospheric and the staff are always pleasant and accommodating!"
  • "We just moved in the neighbourhood and were excited to see this restaurant. Place is neat and clean, interiors are good."
  • "We had the platter between two of us which was really delicious and LOTS of food."
  • "Had an amazing taka mixed grill absolutely banging. Service was great, the staff were really friendly and super attentive."
  • "Lovely, relaxed restaurant. I've been a few times and you know the food is reliably good."
  • "The ambiance was good. The lovely girls on the counter were very welcoming and friendly."
  • "Really nice menu, not the most choices but enough that we will definitely return to try the rest."
  • "A very good restaurant with a pleasant atmosphere and interior, perfect for a group meal as well as couples."

Cons:

  • "The music is a bit too loud to have a conversation."
  • "The parking is on the road side. We couldn't see much of a parking place around there."
  • "The ambiance of the restaurant was good."
  • "Upon arrival we were told to wait, when we were seated we were told that we only had 40 minutes in which to eat."
  • "There were no social distancing measures in place and I did not see any hand sanitizer available."
  • "The staff were also not wearing masks and seemed rushed off their feet."
  • "We were all amazed on the most welcoming and accommodating team of staff."
  • "The noise levels can be decreased as the decibels don't help with the food experience."

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