PANAM Restaurant & Bar Reviews Summary

Staff and Service

Pros:

• "Staff were really nice and the place is very spacious and comfortable."
• "The staff is very very friendly and they try their best to make customers happy."
• "Staff were very polite and good at their jobs."
• "The waiters were polite and nice…Precious and Jed treated us lovely."
• "Friendly staff and spacious too."
• "The staff were really good, helpful and friendly."
• "Staff were brilliant! Big shoutout to Niamh, Maya, Precious and Michael for serving us."

Cons:

• "Music was really loud, so difficult to chat."
• "Would go back for a meal but not the bottomless Dinner it was not value for money we paid £50 each there was 5 of us plus 10% service charge."
• "Our first drinks took around 20 minutes to arrive."
• "But we waited a long time for drinks we ordered vodka and coke, gin and lemonade but there was no alcohol in the drinks at all."
• "Lovely restaurant and food was nice but the service was appalling!!"
• "Staff were bordering on rude and every question asked seemed a huge effort to answer."
• "It was the terrible service that was an issue."

Food Quality

Pros:

• "Food was amazing !! Such a great offer for £25 and the food was perfect."
• "The Jambalaya was excellent but the Ribs were to die for."
• "The best waffles/pancakes and the sticky ribs were to die for! So tasty."
• "The food was amazing and definitely worth the price."
• "Meals were very delicious - had the black bun burger with blue cheese - delicious (if you like blue cheese of course, it is very strong)"
• "Food was lovely."
• "The food was delicious and we enjoyed ourselves."

Cons:

• "The fish was greasy and the jambalaya had clearly been reheated in a microwave."
• "The food was awful we took 1 bite went nope and left."
• "Drinks served in dirty glasses did nothing to improve the experience."
• "Terrible Service and the overpriced burger was set,overcooked and tasteless."
• "Food was bland and definitely microwaved."
• "The Texan pizza was unremarkable and not very warm."
• "The food is not tasty, the quality is poor and I would not recommend a steak there to anyone."

Value for Money

Pros:

• "Visited prior to a show at the Echo arena and had the pre-show menu. Excellent food, quick service and good price."
• "Good prices, excellent food and wonderful service."
• "This place is reasonable for two and totally worth it!"
• "Fairly pricey but food and drink deal (steak and wine) was good."
• "The menu suited both me and my husband and prices were very reasonable."
• "Prices were very reasonable."
• "Drinks are a good price not pricy."

Cons:

• "2 small cokes £8. And I Mean small. That was a rip off."
• "The aperol spritz was very weak and watery and tasteless and my steak had to be sent back."
• "Food is extremely overpriced for what it is."
• "Overpriced at £17.40 for the pizza and a glass of wine."
• "Very overpriced even after taking into consideration their prime location on the docks."
• "A very expensive meal."
• "Also didn't like the 10% service charge which isn't mentioned when you book or on the menu."

Ambiance and Location

Pros:

• "Situation in a great area in the Albert Dock. Big restaurant with lots of space inside."
• "Special thanks to Jamie and Christina, kept checking to make sure everything was okay."
• "The whole restaurant and staff erupted during the proposal when thankfully the answer was yes."
• "This place is lovely lovely! All the food is good even though the menu has everything from Korean to Southern American."
• "It is a lovely place to have a drink."
• "Great restaurant, friendly staff and lovely food."
• "A really nice restaurant/bar in a great location."

Cons:

• "It was a bit noisy upstairs."
• "The seats were appalling and the place looked like it needed a deep clean."
• "The music was too loud, couldn't speak to each other without shouting."
• "Main food eating area was full so was relegated to the drinking area of the place."
• "Music awful. DJ playing concert level volumes in a room about the size of a Dr's surgery's waiting room."
• "I only knocked a star as it was extremely loud, so not very relaxing."
• "Turned up around half 5 with my family (6 in total) staff disinterested although only about half a dozen other people eating."