One Plus Chinese Restaurant Reviews Summary

Restaurant Ambiance and Layout

Pros:

• "Lovely casual place to get hotpot."
• "This restaurant has 3 storeys with the basement as noodle bar, ground floor as hot Pot and 1st floor is the Barbecue."
• "Great restaurant with multiple floors of options."
• "You have your own hot pot to yourself from where you can pick a soup base flavour of your choice."
• "The place is like a sushi restaurant that have a continuous belt and you choose your plate and they charge you by plate color, but with chinese hotpot."

Cons:

• "Probably not very suitable for big groups due to the design on the tables."
• "The tables are also quite compact with small bowls so everything felt quite tight."
• "The seating on the hot pot floor is mostly side-by-side which feels communal."
• "There were 5 of us in a party and we got seated in a line which wasn't very sociable."
• "Not suitable for large group settings (>4pax); the acrylic barriers made conversations really awkward across tables."

Food Quality and Variety

Pros:

• "The dipping sauce station is one of the best of the hotspots I’ve been too."
• "Seafood was delicious, although we would have preferred it if all of the seafood was not spicy at all, the spicy clams and crab were very tasty."
• "The food is great and the staff are so nice and friendly."
• "Fantastic fresh food and loads of well prepared ingredients to choose from a conveyor belt that you cook at your table."
• "The beef was well marinated and tender."

Cons:

• "The only thing I would say is meat quality could be better but all the other ingredients are good quality."
• "The food was alright. It's a very interesting experience to anyone never had hot pot before. But if you're looking for authentic hotpot, it isn't."
• "Food wasnt very good value for money..I didnt know hotdogs and luncheon meat were classed as chinese food."
• "Food - Delicious. I’ve been wanted to try this place for ages and it didn’t disappoint. I can tell why it’s rated best Chinese in Manchester and 2nd best restaurant in town! Only criticism would be for more halal meat to be on offer."
• "The tables are also quite compact with small bowls so everything felt quite tight."

Service

Pros:

• "The staff are amazing, very knowledgeable, friendly and welcoming."
• "The staff provided amazing service and was happy to assist me in making a dipping sauce suitable for my taste."
• "Staff were really nice."
• "Staff were very good at explaining everything to us."
• "Customer service was good."

Cons:

• "The waitress told us at 9:45 that they are off and asked us to eat quicker, which is rude and unacceptable."
• "Absolutely horrible place the food was so below average yet they are charging extortionate rates."
• "The waiter's attitude is bad. Why do you serve customers like this?"
• "The service was very good, friendly staff who were attentive. I had the Hot Pot, the broth wasn't tasty and looked very much like water."
• "The staff were incredibly welcoming and friendly. We went for the hot pot option upstairs (I think they do noodle and rice dishes downstairs), and the experience was fantastic from start to finish."

Value for Money

Pros:

• "Worth making a reservation because it gets busy."
• "Total came to £112 for numerous plates of different dishes, 2x Bottles of Beer and 2 Large glasses of Red wine P.S they also have a set menu which is amazing value."
• "Thought it was going to be more expensive but it was very fairly priced."
• "The basement noodles and rice portions are generous and worth the money."
• "Amazing, I've never had a meal out where every mouthful was a taste sensation. Great atmosphere, staff explained how to make dip and did a demonstration which was fun and for 5 people bill came to £120 which I thought was very reasonable."

Cons:

• "The food was fairly good but insanely overpriced for what you are getting."
• "Each dish starts at £1.20 up to £4!"
• "In the end I paid almost £30 for what amounted to a bowl of pho."
• "Absolutely horrible place the food was so below average yet they are charging extortionate rates."
• "This place is not authentic, it’s such a bad gimmick, and worst is that it’s genuinely below average and a health risk."