Pamukkale Turkish restaurant Reviews Summary

Staff and Service

Pros:

• "We found the staff to be perfectly polite and friendly."
• "The staff were super helpful giving us taking away containers and having the bill ready."
• "Lovely friendly staff, and the food was beautifully cooked."
• "The staff were friendly, and the food exceeded my expectations."
• "Service on the other hand was 10/10, from the moment we came in and then leaving."
• "The staff were very friendly, helpful and you could tell the owner was very proud of what he had achieved."
• "Staff are very friendly, made us feel welcome and included our toddler making us feel relaxed."

Cons:

• "But there were almost inaudible when coming with the food."
• "Poor service. To top it off chicken was undercooked and rubbery."
• "One complaint would be we were sat near a door where a lot of people exit. The door is stiff to close therefore no one shut it properly leaving us cold."
• "No one came to ask if our food was ok, they bought our mains & hadn't cleared our table from our starters."
• "Not enough staff and all wearing their face masks under their noses."
• "It was a shame the staff were not slightly more attentive because we had to call someone over once initial serve was done."
• "Staff are very eager to rush you out of the establishment to make way for the next customers."

Food Quality

Pros:

• "The food is consistently excellent, ranging from kebabs, swish, and fish dishes, and the portions are enormous so its very easy to over order."
• "They are honest, their food is Halal and extremely scrumptious."
• "The food was lovely!"
• "The food was good, hot and cold meze options were delicious. Kebabs were tasty as well."
• "Absolutely delicious food! Everything tasted fresh."
• "The food was freshly cooked, extremely tasty and arrived in ideal time."
• "The menu offered a wide variety of authentic Turkish dishes, and the flavors were nothing short of spectacular."

Cons:

• "Very disappointing!! My food was tepid and the lamb fillet was chewy!"
• "The food was like in every other Turkish restaurant just for double the price."
• "Not fresh food, be careful."
• "Food was cold, extremely late and staff weren't bothered."
• "Food was cold, staff is unfriendly at all."
• "Tastless overpriced burnt mixed grill."
• "The food was fine but the prices on the Internet were nearly a third lower than those on the menu in the restaurant."

Value and Pricing

Pros:

• "2 courses for under £10 very good value."
• "The value is fantastic."
• "Great food at a decent price."
• "I think the prices are very affordable, so if you are looking for Turkish food, put this place on top of your list."
• "The food are delicious and tasty. The portions are huge and you can satiate any appetite."

Cons:

• "Shocking prices for the food you get. And also was charged service charge… for what?"
• "The prices were a little bit on the expensive side for my liking."
• "Overpriced lamb shish £18 for 6 cubes."
• "Drinks are on the pricey side."
• "Over priced, very small amount of food for the price."
• "Food wise it doesn't really go beyond the standard Turkish style of food and is actually quite expensive for the quality/portion size."
• "Food was overpriced for the quality and size."

Ambiance and Decor

Pros:

• "They have tried to make this place look inside like the Pamukkale in Turkey."
• "The restaurant clean and there is a good atmosphere."
• "The atmosphere is fantastic."
• "Great food - Great atmosphere - Very accommodating nice people."
• "Fabulous. Great food and relaxed atmosphere."
• "The ambience is lovely! One step in, and I was already taking loads of pictures."
• "It has a warm family atmosphere."

Cons:

• "Such a shame it used to be very good Turkish restaurant in this town. Today’s my visit completely put me off to go there again."
• "Very cold inside."
• "No atmosphere. Horrible decor. It was like school dinners."
• "It was utter chaos, cramped, loud and overbooked."
• "Extremely noisy on a Saturday night."
• "The decor is somewhat cheesy."
• "May look a bit like an old Christmas shop if you did not know it is meant to be salt lakes."