"The staff looked quite overwhelmed and felt the service can improve a bit."
"Really good food, prompt and courteous service."
"Super helpful team and manager."
"Excellent service."
"Service was v professional, good pint of IPA from Butcombe Brewery and bottles of tap water freely available."
"The staff were exceptionally helpful, efficient and friendly when our group turned up."
Cons:
"Very brusque, borderline rude service, especially during the week."
"The barman never bother to check in the kitchen and just told us it would be ready soon."
"A really painful experience, without even an apology or acknowledgment from the staff."
"Bar staff rude and waitresses careless."
"The staff were rude, just turning away to the till when you ask to order and expecting you to shout your order at their back."
"Arrived for a late Sunday afternoon drink. Served by a very unfriendly bar person who was rude and did not serve us the correct quantity of drink."
"The service and attention was bad and very rude."
Food Quality
Pros:
"We had a baby shower here in August and it was perfect. We ordered from their silver buffet menu and everyone raved about the food, it was top quality, hardly anything leftover which we were really pleased with!"
"Consistently good quality food, drink and atmosphere."
"Food was amazing."
"Had the recommended pie. Really good [not quite my late mother's standard but that would be beyond perfection!] also the greens actually tasted of something."
"Delicious food."
"Tasty food mostly fresh cooked, great service, very good food generally."
"Food was of good quality and generous portions."
Cons:
"The food and drink wasn't quite what I was expecting, fish tacos were just ok."
"Overall the food was tasteless."
"Total waste of money and extremely overpriced food."
"The vegetable mixture was so spicy one of us couldn't physically eat it."
"I ate a vegetable curry that was horribly sweet, had no spice and very much tasted like it was straight from an Uncle Ben's jar."
"Green vegetables were watery, gravy tasteless."
"Unfortunately the quality of sandwiches was poor."
Location & Ambiance
Pros:
"Beautiful setting by the river."
"Such a wonderful pub in the most amazing setting from punting on the river or looking for a Riverside pub to relax this is the place to go in Oxford."
"A stunning view of the Cherwell and a delightful sunset."
"The location of this pub is beautiful on a sunny afternoon."
"What a gorgeous pub, with river access and a strong food menu, lots to choose from here and well worth getting out of Oxford city centre itself to while away a sunny afternoon."
"A really nice place to come hang out at, beautiful scenery and a really quiet spot."
"Location's superb - facing south to the sleepy banks of the River Cherwell."
Cons:
"Nice garden in the sun but slightly underwhelming."
"The big let down was - the service!"
"But, none of this makes up for truly mediocre food served for London prices."
"The venue was great but despite that I can't give them more than 1 star."
"Really overpriced and underwhelming."
"lovely location by the river, but that is about it in terms of good things."
"Lame pub, owner is even worse."
Value for Money
Pros:
"Bearing in mind this is Oxford, the prices are reasonable."
"Nice food at a reasonable price."
"Great place family oriented delicious food if a little expensive £3.50 small bowl of chips for example but great staff friendly and warm welcome."
"Our last visit was fantastic with timely service, great food with huge portion sizes and all reasonably priced."
"It was definitely value for money as the food was delicious and served in liberal portions!"
"Awesome environment, decent selection of beers, good food and reasonable pricing."
"Have just eaten Sunday roast at Victoria Arms and wow what a lovely meal, so many different flavours, so tasty, and certainly good value for money."
Cons:
"Very disappointed with food portions quality and cost won't ever eat food here again my burger was flame grilled and Burnt my partner's fish was small and inadequate for the cost."
"£12 for some rocket from a bag, with some chickpeas from a tin and 3 cubes of halloumi."
"Prices are about 20% higher than similar establishments."
"Still a nice venue by the river but very over priced in my opinion for a bottled kopperburg and peroni cost 11.05."
"To be honest I feel its got more expensive than it should be. Food is expensive and appears to cater for the middle classes."
"Food variable quality and pretty overpriced for what it is."
"The venue was great but... as for the prices don't get me started......!!!"