Egyptian Consulate General Reviews Summary

Visa and Passport Services

Pros:

• "Applied for Egypt tourist Visa on 12th Dec by post and received my passport back on 17th Dec with Visa stamped(6 month visa). Very smooth process as long as you follow the instructions on the website."
• "Staff are very good polite and humble got visa in 5 days not many paper work easy for applying visa no extra fees, service was really good."
• "If you send an email they usually reply within 24-48 hours."
• "The service was excellent and the staff were very polite and helpful."
• "Exceptional service! Sent passport on Wednesday & got it back on the Saturday."
• "The service for my 90 days tourist visa was efficient and excellent."
• "Print the Application online fill it out Have 2 passport pictures ready... Literally the most simple and easiest thing ever."

Cons:

• "If you are a foreign citizen in the UK of the pre-approval requiring countries, I recommend against any tourist travel to Egypt as there is no guarantee of a visa being issued."
• "I applied for pre-approval 4 months ago and still no response."
• "They reject your visa application online without giving explanation, can’t edit the application and can’t get refunded."
• "They told me it take from 4 to 6 weeks, more than 9 weeks passed now without sending my passport"
• "Taking ages for a tourist visa approval from Egypt, has been over 6 weeks since Mrs applied for visa."
• "Still waiting for a visa application for medical reasons. I put in on the 17th of March, 2021. That is more than 3 months for something that was to take 6-8 weeks."
• "Applied for a visa on an urgent basis still no reply."

Customer Service

Pros:

• "There are two administrators who are very helpful."
• "staff were courteous"
• "who managed to answers my questions adequately"
• "His professionalism, diligence, and helpfulness throughout the entire process were exemplary."
• "Everyone who dealt with me and my brother was pleasant and professional."
• "On collection of our passport, we found the lady on the desk very helpful and efficient."
• "The team is very helpful and kind. Every time I did email them they replied same say and solved."

Cons:

• "Horrible service. Phoned them to inquire about something. Had to wait 20 minutes because I was 6th in the call queue."
• "Worst service ever"
• "This is a joke, no one is answering"
• "They provide very bad services, they are really unkind at all."
• "never answer the phone or constantly unavailable."
• "Very rude staff"
• "called the Egyptian consulate, no answer over the course of 3 days"

Payment and Fees

Pros:

• "Just to help out anyone who needs to go...I needed a tawtheeq on my A level certificate. It costs 40 pounds per document as of writing this."
• "Good friendly staff I hope they allocate a small prayer room as some applicants come from far cities.. **update: the nearest place to pray is at Pakistan embassy They have a big tent for prayer 👍🏻👍🏻👍🏻"
• "Very friendly and efficient, make sure you always carry cash as they only accept this type of payment, personal documents are on the first floor, completed within a day :)"