Cafe Giardino - Bromley Reviews Summary

Food Quality

Pros:

• "The food was very delicious."
• "Lovely food! We had a Giardino special panini and Chicken pesto panini."
• "The English breakfast is very good and the service is just as good."
• "Food was freshly cooked, with more than adequate helpings."
• "The food always tastes amazing."
• "Food is lovely with good portions and options."
• "Food was nice but very basic we had the chicken Milanese panini which was tasty"

Cons:

• "This place is overpriced."
• "I ate spaghetti bolognese and salad with my wife today. It was the worst pasta I have ever eaten in my life."
• "Seems they have the smallest and most horribly tasting gluten free bread available."
• "cheap meatballs, pork frozen ..eaah"
• "The food is always stone cold, and even if re-heated (without apology), remains cold."
• "The food was so bland no flavor."
• "Everything was completely tasteless."

Service

Pros:

• "The members of staff are attentive and the service is good and without an attitude."
• "Staff very cordial."
• "Always happy to visit Cafe Giardino, staff is always smiling and trying to help."
• "Staff were very nice and delivered the food as soon as it was ready."
• "Super friendly staff."
• "The staff members are always sooo helpful and kind."
• "Staff are friendly and professional."

Cons:

• "Very rude staff the lady at the till kept on shouting oh my God and made rude faces."
• "Twice I gave my drinks to Vaseillos who addresses me quite rudely to begin with in the Bromley upper mall and he failed to take my order correctly"
• "The staff (3 of them were dam right rude)."
• "The servers know what the others have done and are so rude towards customers."
• "BAD BAD BAD CUSTOMER SERVICE!!!"
• "all the staff we spoke to were very miserable and very unenthusiastic to not just us but other customers as well"
• "The waitress was very unhelpful."

Atmosphere

Pros:

• "Clean venue and nice atmosphere."
• "It's very pleasant seating hives it an airy feel."
• "It's big and bright over looking the park and it has very friendly and relaxing feel to it."
• "Nice atmosphere."
• "Good ambiance and variety."
• "It had the vibrant atmosphere of aliveness without the hectic activity that one encounters elsewhere."
• "Lovely ambiance and good food."

Cons:

• "Haven't been there for years since I worked in Bromley, it wasn't just Giardinos that didn't have any atmosphere it was the complete shopping centre shame used to be a very buzzing place."
• "Whenever I've eaten here, it's been disappointing."
• "Not my favourite place at all. It's a bit like a zoo."
• "This place is an institution. It's not amazing, it's not bad, it's just Cafe Giardino."
• "There are dirty floors and tables, very bad service and no range of food."
• "The windows towards back of restaurant had quite few cobwebs and flies, as did grill in ceiling."
• "What awful customer service."

Pricing

Pros:

• "Reasonably priced."
• "Always lovely fresh sandwiches, lots of filling. Reasonable price."
• "The range of food is good and the prices are affordable."
• "Good value for money all round."
• "Not overly pricey, and very tasty food."
• "The prices are not low but for freshly made, high quality food, they are reasonable."
• "Caters for a wide range of dietary choices at decent prices."

Cons:

• "Little bit on the expensive side but the food is excellent."
• "Food nice but too expensive for what it is."
• "Way way way too expensive for what it is, I didn't bother once I found out the prices, for one soft drink it was almost five pounds, would never recommend."
• "Food is expensive compared to its quality, which is just ok."
• "Absolutely ridiculous pricing!! You queue up like a school canteen and it’s just cost me £16.80 for 2 jackets with Tuna and 2 cokes."
• "It's a good place to eat, but it's getting very expensive."
• "Bland, small in portion, tasteless and expensive!"

Cleanliness

Pros:

• "Lovely, clean place, friendly staff, great food, wide choice."
• "What a lovely cafe to visit the staff are very friendly and helpful clean and tidy food is great also nice to sit outside and enjoy your coffee and cake."
• "The food is always fresh, the service is professional and polite, and the restaurant is clean."
• "very clean cafe staff did not look happy but still customer service was ok"
• "All the branches I have visited have been wheelchair accessible."
• "The staff work very hard and the sandwich fillings are always generous."
• "It is accessible for everyone and they have enough space between tables for customers with wheelchairs or those with pushchairs."

Cons:

• "His entire work station was extremely filthy."
• "Cutlery dirty."
• "Just 2 complaints on last visit, no toilet roll in Ladies toilets and a staff member grunted at me when I asked if she mind clearing the table my son had found for us."
• "Dirty tables. Disgusting coffee."
• "The tea cup I was given was dirty."
• "Food was nice but the guy serving was dirty."
• "This place is a bit of a mess. Loads of tables and seemingly loads of staff but still had to ask to get our table cleaned."