The Cottage Kitchen Country Cafe Reviews Summary

Category: Cafe

Address: Winkhill, Leek, ST13 7PN, United Kingdom

Phone: +441538308505

Rating: 4.6
based on 149 reviews.

Atmosphere & Setting

Pros:

  • "Very nice dining experience in the countryside, a relaxed place to eat."
  • "What a beautiful setting and friendly atmosphere!"
  • "Looks like a really nice place."
  • "Set in the glorious Staffordshire Moorlands countryside, loved wandering around the Cottage Delight inside after we had dined, lovely experience."
  • "It's very cosy in winter and theres also outdoor seating for when the weather is warmer."
  • "The presentation and cleanliness is exceptional, including the toilets."
  • "This place deserves an award!! It was beautiful inside and outside."

Cons:

  • "Only dropped a mark because of the open plan kitchen and the banging of cups and plates in an airy room made it less of a relaxing visit but more of a quick eat and run."
  • "Every time the door opens you get blown away by the wind."
  • "Whilst we were disappointed they weren’t dog-friendly."
  • "The attached gift shop is a bit different, that is expensive."

Service

Pros:

  • "The staff were welcoming smart and efficient."
  • "Good service from the staff."
  • "Friendly and efficient staff."
  • "Staff are friendly, efficient and service incredibly quick."
  • "Really polite and friendly staff and rapid at coming and clearing and cleaning the tables."
  • "Staff lovely, service prompt and the coffee is excellent."
  • "Staff were super friendly and very accommodating."

Cons:

  • "Sadly both our meals were cold."
  • "We were really disappointed on this occasion with the unhelpful staff."
  • "She was very confrontational and didn’t seem at all sorry."
  • "Lady on the till was so rude, had such a bad attitude."
  • "Customer service could have been better... looked half asleep when asking for the bill and never came back to the table to take payment."
  • "Staff not very hot on, 15 mins to clear table, no cutlery brought for our desserts."
  • "When food finally arrived it was cold and not what I ordered, my English breakfast tea arrived almost room temperature."

Food Quality

Pros:

  • "The food is always so fresh and tastes amazing."
  • "The food was delicious with a good selection too!"
  • "You can't go wrong with Oatcakes. Choose bacon or sausages or one of each!"
  • "The quality of the gluten free afternoon tea which was large, beautifully presented and delicious."
  • "Food was served up piping hot. Tasty and flavoursome."
  • "The food looked very appetising and tasted delicious."
  • "Lovely clean tasting and fresh food."

Cons:

  • "The sorryist looking bacon and sausage which had been grilled to death."
  • "Not sure what recipe they were using but they looked nothing like pancakes!"
  • "Bacon and sausage had been overcooked and no taste at all."
  • "My 'all day breakfast' was possibly the worst in terms of taste and value I've ever had....greasy mushrooms, tiny overcooked fried egg, two limp sausages and undercooked tomatoes."
  • "We had pie of the day which was chicken and leek and it was very dry and tasteless."
  • "Ordered American pancakes, came out so hard they snapped when I tried to cut them."
  • "The triple cooked chips tasted as if they were 'standard' single cooked and were rather large."

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