Address: Horam, Heathfield, TN21 0YD, United Kingdom
Phone: +441435813662
Rating: 4.6
based on 189 reviews.
Staff and Management
Pros:
"Staff friendly and always helpful."
"Staff very helpful too."
"Very friendly staff, lovely washroom and toilets."
"The staff couldnt be more friendly or helpful."
"Staff are amazing so friendly and helpful 10/10 for the staff."
"Wardens were very welcoming and friendly."
"Staff very welcoming and friendly."
Cons:
"Unfortunately this was not quite what we were expecting from the reviews and we were left a bit disappointed with our stay."
"We all found him to come across rude and unfair to just assume rather than actually making the effort to sort in the night."
"Didn’t appreciate the mocking comment from staff because we were camping."
"No one to say goodbye to when we left. Reception was not manned much of the time."
"Ideal place for camping although the owner was very rude and made out our money wasn,t needed."
"The village of Horan wasn't the idyllic village we had imagined from the description."
"Filthy toilets/shower block. They need more regular cleaning."
Facilities and Cleanliness
Pros:
"Toilet block spotlessly clean, whole camp site clean and tidy."
"The showers and toilets were spotless and of a very high standard."
"Toilet & shower facilities were spotless & the site has everything u could possibly need."
"The whole site was very well maintained and the toilet blocks were spotless."
"Facilities (showers, dishwashing, toilets, laundry, drying) were great."
"Shower blocks were immaculately clean."
"The shower block was warm clean and well maintained."
Cons:
"One of the toilet blocks was a bit tired and the water pressure for the showers wasn't great."
"The shower pressure is poor and trickles out."
"In the toilet block where we were there was only 3 showers and one was out of order and they weren't the best showers if I'm to be honest."
"Hookup electric not working despite being paid for."
"Our ablution block had No Hot water our entire stay."
"The shower block closest to us had no hot water."
"Facilities never seemed to be cleaned properly."
Location and Surroundings
Pros:
"Well located near walks, café/bar and a pub."
"The local nature walks are worth the time."
"The location is peaceful, road access is straightforward."
"Loads to do within a twenty minute drive."
"Lots of places to visit nearby and a bike trail."
"Site is in a great location for so many things to do."
"Good range of shops and cafe in Horam."
Cons:
"Too crowded. The tents were far to close together and nowhere to play outside."
"Only one pub in walking distance but closed sun & Mon."
"Bit disappointed that the bistro closed at 5pm, so this meant there was nothing after this time."
"The local area shuts down on a Monday so don't expect anything within walking distance other than a small supermarket."
"Also close to main road which attracts fast drivers."
"Local boy racers use village football club car park as donut practice during the night."
"Cramped site and sloped pitches, felt claustrophobic."
Value and Pricing
Pros:
"This place is amazing for so many reasons. Great value."
"A small shop with very reasonable prices for drinks and ice-creams."
"The site is 10 min walk to shops with a fish &chip shop, and just off site their is a lake side cafe that serves alcoholic drinks and meals of good quality &price."
"Fishing was within walking distance and cost only £5 per rod."
"Great campsite awesome friendly staff, always fun going, and sad leaving."
"Absolutely loved our stay at Horam Manor and am missing it already."
Cons:
"I still felt a bit like I'd been seen off by Dick Turpin when you charged me over £70.00 for two nights including the Dribblers' discount."
"Poor value for £30 per night considering what you get in other self rated 5 star sites."
"We paid £39 per night in March, the 2nd most we have ever paid, sorry it was never worth that much."
"At £40 per night, pricing for hard standing with services is higher than average."
"No offer of discount/ refund having paid 5* prices for a 3* stay 😩"
"Very sad and run down looking."
"Noisy event nearby with tannoy/music."
Activities and Entertainment
Pros:
"Wonderful lakes and cafe that has good food."
"Very family orientated, yes we would return."
"There is a nature trail on the site which was about a hours walk with activities on the trail for younger kids that you could pick up from reception."
"They had rock painting every morning on the week we were there in the holidays."
"Lots of space for the kids to run around."
"Parks for kids."
"Sports day activities."
Cons:
"Very, very noisy site with tournament going on next door. Big groups singing on speakers/karaoke till late. Prefer a more peaceful site."
"Kids play park although small and tired."
"Lack of facilities for children, we booked this site as it seemed very appealing by the website and photos."
"The only downside for my children, was the play area was a little lacking."
"The children's park is dated and fairly boring for children."
"It was very noisy until gone midnight with wedding party, music and fireworks in the country park bistro."
"There were many large families with lots of children running riot."