Stratford Butterfly Farm Reviews Summary

Atmosphere & Environment

Pros:

• "The whole environment is magical and they even land on you!"
• "It's like stepping into the tropics."
• "The whole site is like being in the rain forest, without the rain."
• "You can feel like in tropical jungle."
• "It's very green and warm there."
• "The waterfall and pond area is really nice and relaxing with lots to see everywhere."
• "A beautiful place where the butterflies are flying around you, in a tropical environment."

Cons:

• "Wayyyyy too humid."
• "It is very warm and humid inside so no need for a coat."
• "It does get very hot in there we went in the middle of summer and I'm heavily pregnant so did struggle."
• "The environment is kept tropical so expect to be hot and to sweat."
• "The key to this place is to leave all jackets and jumpers in the car before arriving, if not, you will sweat to death in the butterfly house."
• "It can get very hot inside so probably better on a cooler day."
• "Very warm inside but there is a free clock room to leave your coat which I recommend!"

Accessibility & Facilities

Pros:

• "Great pram access, as well as a place to store the pram outside of the butterfly house."
• "Wheelchair and pushchair accessible. Suitable for all."
• "Access would be fine for wheelchairs, buggies."
• "the venue is fully wheelchair accessible for both manual and electric wheelchairs."
• "Disabled on site parking available, wheelchair accessible."
• "Disabled Access and toilets as well as eating area is available."
• "Great wheelchair access too."

Cons:

• "Quite cramped. I think only a set amount of people should be allowed in at a time."
• "The one way restrictions are well thought out, but as the facility walkways are fairly small, its a good idea not to bring prams or pushchairs."
• "Only downside is how crowded the paths around inside can get, especially if people have prams/wheelchairs."
• "They let a number of prams this made it a little awkward walking around."
• "Disabled access is good: flat from start to finish, some areas are quite narrow."
• "One issue was disabled parking is available on their site through the entrance but the sign is small and barely visible."
• "Slightly tucked away, could do with better/bolder signage."

Value for Money

Pros:

• "Cheap entry which will help to keep this beautiful place!"
• "Reasonably priced for what it is too!"
• "Quite cheap at £7.25 adult."
• "Price was good, family of four for a little over £20."
• "Really good value for money and you get to go round as many times as you like."
• "Very reasonably priced."
• "The entrance price was reasonable at £7.95 each."

Cons:

• "Admission is a little steep but the money is clearly well used."
• "Rather expensive but worth it."
• "At £7.50 for adults and only £1 less for children it is a bit expensive."
• "So relaxing and calming, if a little expensive."
• "Adults are currently priced at £7.95 and children £6.95 so can work out quite pricey for 1/2 hrs entertainment."
• "We probably spent about an hour here, which is expensive for the time we was in there to what we paid!"
• "Not much space and not a lot to see... Waist of money and the time..."

Staff & Service

Pros:

• "Very nice gift shop, and friendly, helpful staff."
• "The staff were really friendly, would definitely recommend a visit when in Stratford."
• "The real stars are the staff though. Kind and professional."
• "All the staff were helpful, informative and caring towards all the creatures."
• "Staff were super friendly."
• "Staff are very friendly and knowledgeable so if you’ve questions then ask away."
• "The staff were extremely helpful and very knowledgeable."

Cons:

• "I think management might need to do a customer service refresher."
• "Welcome on the door was a little frosty, but on the whole staff were friendly."
• "Unfortunately the humans let it down."
• "The man serving me in the shop was gossiping when I came to the counter."
• "I did not appreciate the attitude of your staff when I arrived."
• "the farm felt poorly run for a tourist attraction, we were unable to move forward in the exhibit for over 15 minutes due to large groups and prams standing still with ZERO space to move past them."
• "People stealing and touching butterflies, no monitoring or security working to protect the butterflies."

Experience & Interaction

Pros:

• "An amazing day out for kids and adults alike."
• "Wonderful romantic event for a couple or a fun thing to do with children."
• "The butterflies were everywhere, flying freely and even landing on people's heads on occasion."
• "Butterflies abound and they fly so close to you - most likely, one or two will even land on you."
• "The butterflies are magical and everywhere."
• "Hundreds of different butterflies fluttering around as you walk through the beautifully planted enclosure."
• "A truly magical experience where hundreds of different butterfly species fly freely all around you."

Cons:

• "Educational it is not."
• "Was a little saddened at the guineafowl that jumped on the nectar feeding station and took a butterfly for its lunch!"
• "It was almost impossible to walk without bumping into people, quite a few people were touching the butterflies and trying to catch them."
• "You didn't see any member of staff inside with the butterflies, there were a number of children catching them holding them by their wings."
• "The first time we went we saw kids deliberately stepping on butterflies on the floor."
• "the place was also crowded and overpacked, especially with children who were being irresponsible throughout their visit."
• "Overall, not pleased from the visit..."