Churchfields Farmhouse Ice Cream Reviews Summary

Service

Pros:

• "Food good and very pleasant service."
• "Staff were really really friendly, really lovely on the gate and the staff around with the dinosaurs were amazing really great with the kids."
• "The staff are very helpful and friendly."
• "Staff are polite and friendly."
• "Staff were incredibly friendly and helpful."
• "The staff were friendly and polite and we will definitely be going back."
• "The staff are all so polite and upbeat!"

Cons:

• "Service needs improving, lacking on basics, servers taking orders talking to others while capturing your order."
• "Service in the cafe was very bad."
• "Only dropped one star as it could be more organized in the cafe."
• "Staff all chatting away to each other not much customer care."
• "Seemed like no one cared or took charge of good service."
• "Service very slow."
• "Staffed by inattentive teenagers the service wasn't great."

Ice Cream

Pros:

• "Well hello lovely ladies and gents. Lets just say all the flavours of ice cream these guys make and sell here is delicious!"
• "Great ice cream and a lovely play area for kids."
• "Ice cream delicious and reasonably priced."
• "Outstanding ice cream."
• "The ice cream is easily one of the best you will find."
• "Ice creams are lovely, food is awful and the guy asked me, did we like the food and I said no, it could of been better and he just walked off and did not listen to my feedback."
• "The ice cream was so lovely and creamy, and 2 scoops was enormous!"

Cons:

• "Had sundaes but very disappointing. Just scoops of icecream which was delicious but no wafers or sauces."
• "Would have liked to see some lactose free ice cream as can't recommend my eldest granddaughter brings her children here as one of them is lactose intolerant."
• "Icecream was delicious but service could have been better."
• "Only purchased ice cream as tables were stacked with dirty plates and leftover food."
• "Ice creams are lovely, food is awful and the guy asked me, did we like the food and I said no, it could of been better and he just walked off and did not listen to my feedback."

Facilities

Pros:

• "The carpark was close to the building and the path was well paved which made access easy even with Grandma who struggles to walk."
• "There's plenty of room for parking as well and the disabled and baby changing facilities are fresh and modern."
• "All very clean, tidy, and inviting."
• "The facilities were exceptional and so many varieties of adventuresome items to play on with the added bonus of the wonderful animals."
• "The venue is kept exceptionally clean by the lovely staff."
• "The building was beautiful and although traditional, it felt clean and new, not at all like you might expect on a farm which I think is very good."
• "It's delightful to sit outside with a drink on a rare sunny day and just take in the working dairy farm atmosphere."

Cons:

• "The toilets were blocked, very smelly, did not feel clean at all."
• "The toilet facilities are also extremely limited leading to constant queues."
• "While waiting in the queue you are surrounded by flies."
• "Lots of flies around and on leftovers on the tables."
• "Busy, lovely hot sunny day, scrumptious ice cream, but had to eat up quick and go due to all the wasps that wanted to share our food, made it not a relaxing visit."
• "My only negative is the nettles around the gates - some of them are really bushy and the height of my daughter's face which makes getting through the gates tricky."
• "Awful coffee, grumpy service (customers being repeatedly told off for not knowing their table numbers)."