Ego at The Bull's Head, Horbury Reviews Summary

Food Quality

Pros:

• "Very nice food, which is the main draw for this place."
• "The food is amazing, the atmosphere is lovely and the staff are so attentive and lovely."
• "Lovely food."
• "Very good menu and the chosen meal was lovely."
• "The food, the staff and the atmosphere were outstanding."
• "The food was top class."
• "The food was amazing."

Cons:

• "The food was poor, most of the starters were left."
• "Lamb was hard to cut into, when I did it was impossible to chew it was full of gristle."
• "Falafels rock hard, couscous lumpy and sea bass over done."
• "Pizza came undercooked and doughy."
• "Poor service food poor had been on warmer all afternoon Yorkshire pudding like leather."
• "Food ... I didn't enjoy mine at all, other guest much better but only one portion of salmon which I allowed my guest to have."
• "The only let down was the prawn cocktail for starters was awful."

Service

Pros:

• "The service is good and the staff are polite and friendly."
• "Service is spot on and Egos has a fine atmosphere too."
• "Caroline who waited on us. She's a credit to the business. Professional, friendly... And very patient!"
• "The waitress was very polite and working very hard."
• "During our meal our table waiter Jacob was great, a great asset to your staff as he couldn't do enough."
• "All were very professional and cool under pressure."
• "The staff were very friendly and patient."

Cons:

• "Extended £5 lunch deals not available for some reason."
• "The service wasnt great aswell."
• "Service was poor, taking at least 45 minutes to arrive with only a simple order."
• "The waiting staff seemed to be stood at the serving hatch chatting rather than serving."
• "The lady waitress/manager serving was useless running around like a headless chicken."
• "Waited 45 mins for starter, garlic mushrooms... They never offered us another drink!"
• "Took a long time when we asked for the bill and even longer for payment to be collected."

Ambiance

Pros:

• "It's cosy, with lighting and heating to compliment the little seating nooks."
• "The ambiance was good."
• "Atmosphere amazing there was an event on at the front of the restaurant who looked to be having a great time."
• "Their safety & hygiene measures are excellent, so cautious diners during the pandemic can book with confidence."
• "Outside didn’t look very exciting but was pleasantly surprised once we got inside how lovely it was."
• "The place itself is beautiful lovely bar and cocktail menu."
• "The place was beautiful."

Cons:

• "The fire escape was an obstacle course with tables stacked in it."
• "The 'airy' back door was 10 million degrees."
• "The Children's chicken breast were a little dry and could have benefited from some sauce or gravey."
• "Sunday lunch for 5 people. Took forever to come - and we weren’t the only ones."
• "Was disappointed asked if food was 50 per cent off that evening and told yes everything apart from appetisers and sides."
• "£110 later no discount disgusting service will not be returning."
• "The room was not clean food on the floor."