Mersey Farm Brewers Fayre Reviews Summary

Category: Family restaurant

Address: Carrington Ln., Ashton upon Mersey, Sale M33 5BL, United Kingdom

Phone: +441619628113

Rating: 3.8
based on 252 reviews.

Staff and Service

Pros:

  • "What staff were on were polite and friendly; they clearly just have to deal with the place being used as a crèche and not enough of them to sort the mess leftover."
  • "Everyone is so polite, they will go that extra bit to ensure you are happy."
  • "polite staff"
  • "Service was excellent especially from lady called Amy as she couldn't do any more for myself and the kids!"
  • "Staff go above and beyond to help"
  • "The staff were very polite and responsive to our needs."
  • "Called in for lunch today. Excellent service from the staff."

Cons:

  • "service very slow, lots of messy tables, hardly any staff"
  • "Service was poor for breakfast"
  • "Staff are friendly but it is clear no one is in charge and no one has been trained."
  • "Service was pretty poor. They forgot a few things and I had to go chasing them."
  • "Staff are slow and don't communicate with each other very well"
  • "The floor staff was very inattentive and disorganized."
  • "Understaffed and the ones that were working were incompetent, rude and uninterested."

Food Quality

Pros:

  • "The food was lovely"
  • "Really recommend the Monday to Friday adult meal deal"
  • "The food is excellent. Service quick and efficient."
  • "Visited for Breakfast. Can't fault the value. Me and my son ate for £9.99 inc drinks."
  • "The food was great."
  • "The vegan burger was arguably even better tasting, served with fries and salad."
  • "Food was scrumptious. Hot and delivered promptly with polite service."

Cons:

  • "The food we were served was OK, but half the food requested was not available."
  • "food was cold even when we sent it back twice"
  • "the food was not fresh and tasteless"
  • "food took 45 minutes to arrive. it was a small portion for nearly £50 worth food"
  • "The food was cold and hard. I think this was as we were the last sitting of the day but when you are paying over £50 per person it should be fresh at the very least."
  • "The main meals were very disappointing though. My wife's festive Turkey dinner was all frozen, the vegetables cooked in the microwave and then left on the side as the gravy had time to form a skin on it."
  • "Food was cold, mediocre and overpriced."

Cleanliness and Maintenance

Pros:

  • "was nice and clean"
  • "Found the decor, fresh, spacious, and comfortable."
  • "Excellent service and very clean."
  • "Their rooms are spotlessly clean, brilliant idea to put a pub next door, with great food on offer at reasonable prices."
  • "Stopped for breakfast on route to work and it was lovely. Toilets were clean and stocked and the whole place well kept."
  • "Clean and tidy, modern"

Cons:

  • "The glass my wife's wine came in was cloudy and dirty looking."
  • "Untidy and dirty tables and floor."
  • "Filthy tables"
  • "Tables and cutlery were dirty."
  • "The whole place needs a deep clean."
  • "The place was filthy. Flies everywhere."
  • "toilets were disgusting and looked like they hadn't been cleaned all day"

Atmosphere and Experience

Pros:

  • "Would recommend the atmosphere was relaxing, warm and comfortable."
  • "Lovely night at the Merseyfarm I think this place is under new management, the staff were super friendly food and waiting times were fab."
  • "Really enjoyed our visit for breakfast. The table service set up to meet Covid requirements was fast, efficient and staff could not have been more helpful."
  • "wonderful food with the best environment"
  • "Great place to go for a couple of hours with your little ones as they have an indoor play area"
  • "Great surroundings inside with choice of eating inside or out."
  • "The atmosphere in the pub is fantastic and staff cannot do enough for you in general when dining there."

Cons:

  • "Would not go back!"
  • "No take out boxes any more."
  • "From my experience I wouldn't recommend the place to anybody and I definitely wouldn't suggest taking children."
  • "Dont like it, last time I was there you couldn't eat in peace because kids were out of control running around."
  • "The overall feel was unclean and not enough staff to deal with this."
  • "Place seemed dirty, understaffed and unwelcoming."
  • "Never going back."

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