Bad Apples Mac Repair (APPLE CERTIFIED TECHNICIANS) Reviews Summary

Category: Computer repair service Birmingham

Address: 74 Edgbaston Rd, Balsall Heath, Birmingham B12 9PJ, United Kingdom

Phone: +441214011105

Rating: 5.0
based on 238 reviews.

Speed of Service

Pros:

  • "Took 20 mins compared to the 3-7 business days apple were offering."
  • "Had taken my iMac to a local repair shop who clearly did not know what they were doing... 2 hours later, it was back up and running at a good price."
  • "Anthony sorted my macbook pro out incredibly fast."
  • "Anthony had the laptop in straight away to work on a fix."
  • "He managed to replace my screen the same day, and I got to pick up my macbook the same afternoon!"
  • "Got my laptop back the same day, within hours."
  • "The computer was ready for me to collect the very next day!"

Cons:

  • "This time around it took a couple of days due to waiting on parts."

Customer Service

Pros:

  • "the communication and customer service is swift and caters to all needs."
  • "Anthony was very friendly, easy to communicate with by text, and saved me a lot of time & money!"
  • "Great communication and great service."
  • "Always superb service - easy to deal with, always accommodating and transparent."
  • "keeping me informed about the progress of the repair."
  • "From start to finish, Anthony kept in constant communication with me about my laptop and repair and explained the problem clearly so that I understood."
  • "I was kept fully informed of progress and the cost upfront."

Cons:

  • No cons mentioned in the reviews.

Quality of Repair

Pros:

  • "Our old iMac was grinding to a halt, so Bad Apples fitted a new SSD. The machine is now running like new."
  • "Not only did he fix my Macbook, it runs like it is brand new!"
  • "The repair work was genuine."
  • "Water damaged MacBook Pro completely restored to working order."
  • "My MacBook was repaired and upgraded quickly with no fuss or bother."
  • "Anthony Replaced the failed hard drive with a new SSD quickly and efficiently, very professional."
  • "Anthony did an amazing job replacing the hard drive (including reinstalling the OS) for a very competitive price."

Cons:

  • No cons mentioned in the reviews.

Cost-Effectiveness

Pros:

  • "His prices are better than apple."
  • "For a fraction of the cost."
  • "All done for a fantastic price."
  • "within a week he had it up and running for a very reasonable fee, warranty included."
  • "Very professional, quick and reasonably priced."
  • "Really reasonable price."
  • "His prices are very reasonable."

Cons:

  • No cons mentioned in the reviews.

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