Turtle Bay Blackburn Reviews Summary

Ambiance and Decor

Pros:

• "Lit up from the outside this venue is very welcoming."
• "Soft ambient lighting indoors always gives a romantic feel drawing you to go inside."
• "Inside the lighting does seem quite dim but adds to the atmosphere and the decor is rustic Caribbean."
• "Even the toilets represent a beach hut feel."
• "Lovely Jamaican vibe when you arrive. Loved the lighting and the two for one cocktails on offer before 7pm."
• "Great to see a packed out themed restaurant in Blackburn.. looks great inside.. reminds me of a bar in St. Kitts."

Cons:

• "Music way too loud, especially considering most customers were clearly there for a sit down meal."
• "Even on a quiet Monday lunchtime, the atmosphere was great due to the reggae music and pretty lighting. The ceiling fans were on for some reason!"

Service

Pros:

• "Loved the team. Luke, Sha and Natasha. Really friendly banter and environment was relaxed."
• "Brilliant location for a few drinks and food with family. Staff friendly and attentive."
• "Ebony was amazing, she even selected me a cocktail Candy Sour. Her service was outstanding."
• "Sha served us and couldn’t have been nicer. She talked us through the menu and was a credit to the restaurant."
• "We had a fantastic experience at Turtle Bay in Blackburn. Our bartender John made our time at the Turtle Bay an evening of exquisite fine dining."
• "The staff were all friendly and very efficient, but the food was disappointing."

Cons:

• "The ambience was lovely... On entering the restaurant we were greeted by a chipper man who seated us but forgot to give us menus."
• "Waited over 30 mins for our drinks, the waiter, George, did his best to have the drinks taken from our bill."
• "Manager was awful as we had a query on the bill. She didn't have the time to explain was busy folding napkin and talking to someone."
• "Our experience were shocking. Waiter forgot to bring us water, after 3rd time of asking we went to get it ourselves."
• "Regrettably, when I inquired about this possibility with our server, a blonde lady, I was met with an incredibly aggressive response."

Food Quality

Pros:

• "The table sauces look scary hot but do compliment the food incredibly."
• "Food has never been fast to come out no matter how busy it is but worth the wait when it does."
• "Food was amazing from the festivals, garlic prawn starters to the jerk chicken. So much spice and amazing flavours."
• "I keep dreaming about the food. Absolutely spot on the flavours are spot on. The prawns were incredible."
• "Had a fantastic few hours here, booked the bottomless brunch for my daughter's 18th, the food was great and music fit the whole atmosphere."
• "Food and cocktails were good, the music was far too loud."

Cons:

• "The ambience is great, the service is excellent but extremely let down by the food! The coconut rice tasted so weird and the starters were disappointing."
• "For me personally, I had the same issue with my meat but it was only when I got close to the bone did I get the smell and taste."
• "I was looking forward to my pork ribs. They were burnt. And particularly as I have issues with my teeth I just couldn't eat much of them."
• "One of the other people in the group ordered the vegetarian platter and the meal was left uneaten. Another ordered a chicken roti wrap and that was left uneaten."
• "Ordered spicy chicken with mac & cheese, what came was the hottest thing I’ve ever eaten. I like spicy food, this was completely inedible."