The Royal William IV - Pub & Kitchen Reviews Summary

Atmosphere & Setting

Pros:

• "The atmosphere was very relaxed & welcoming!"
• "Very homely, welcoming feel."
• "Great place to enjoy the harbour side with a drink."
• "Good chilled atmosphere and doggy friendly area with comfy seating."
• "Lovely chilled out atmosphere, friendly staff."
• "Nice cosy pub, Thursday night was relaxed and not crowded."
• "Lovely atmosphere at Christmas time."

Cons:

• "NOT DOG OR PEOPLE FRIENDLY."
• "Horrible place to go. Its so dark, you can barely see what you are doing."
• "This pub on our recent visit had no atmosphere."
• "The only downside is the Sunday menu doesn't have a great deal of variety."
• "Can get ridiculously crowded Friday-Saturday however, good luck finding a seat!"
• "Old looking pub inside, on a very lively and modern riverside."
• "This pub on our recent visit had no atmosphere, the current set up was disjointed & appeared awkward!"

Service

Pros:

• "Friendly welcoming staff."
• "Barmaid was Lovely Sanatised our table & was very friendly : )"
• "Special mention to Ben and Nathanial who went out of there way to make sure everything was perfect, great customer service from both of them."
• "Service was quick, staff very pleasant and the food was well prepared."
• "The staff were rushed off their feet but still managed to give great service."
• "Service was friendly and efficient."
• "Staff were friendly and attentive."

Cons:

• "They don't tolerate poor feedback and ignore the issues."
• "When I tried explaining the problem to the lady who dealt with us she simply shrugged me off as though she was not interested or bothered about our dissatisfaction."
• "Waitress never asked if we enjoyed the meal or if there was a problem."
• "Extremely haughty staff. I don't think they like grey people as in older."
• "With no apology for the wait once it arrived."
• "Service was very slow!"
• "The waiters were very dismissive and essentially herded us out the restaurant."

Food Quality

Pros:

• "Absolutely fabulous pub with a fantastic range of cask and keg beers, wines, spirits and a vast range of gins."
• "The food was superb."
• "Found the food freshly cooked and home made, and came out well presented and piping hot."
• "Food is soooooo good."
• "Food was really tasty and reasonably priced as £15 for 2."
• "The best roast dinner I have eaten out for a very long time."
• "Food was very good and we sampled a range of starters, mains and deserts!!"

Cons:

• "Great bar but food is not worth the money.. Not great portions."
• "The salt and pepper squid was very small and at best average."
• "Absolutely appalling service, starter was pre prepared rubbish."
• "Unfortunately there was an issue with the ordering and they served the wrong dish in one of the orders."
• "The only thing that stops this being a 5 star review is the clear lack of staff."
• "My chicken was also raw."
• "The food left a lot to be desired. Like warm chips, cold Onion Rings and the Gammon was cremated."