Lincolnshire Poacher Reviews Summary

Category: Pub Lincoln

Address: Bunkers Hill, Lincoln, LN2 4QT, United Kingdom

Phone: +441522511788

Rating: 3.8
based on 273 reviews.

Staff and Service

Pros:

  • "Staff really nice and manager was top class, looked after us and catered for a table of 14 with no issues whatsoever."
  • "Staff were attentive and friendly with good interaction"
  • "Staff were very attentive and their lovely smiles made our visit even more enjoyable."
  • "Service efficient, fast & friendly."
  • "The staff were great; friendly and talkative."
  • "Staff helpful."
  • "The staff are very helpful and interact well with customers especially Anna."

Cons:

  • "whoever owns said establishment really needs a staff update."
  • "sadly they are low on staff and on occasions it does have a bit of a knock on effect with availability and waiting time"
  • "The staff are ridiculously rude"
  • "Service was worse. Guy at the bar huffed about like a stroppy teenager, slammed each glass down so the top inch sloshed over the top, no apologies."
  • "Awful management. The worst customer service from the managers."
  • "The service was okay. Not great but not bad either."
  • "Our order was taken by Shelly, she was both abrupt & gave the impression she would rather be anywhere else but there."

Food Quality

Pros:

  • "The food was delicious, plentiful, tasty, hot and well… perfect!!"
  • "Food was very tasty and flavoursome, very speedy food with no compromise in quality."
  • "Food fantastic. Arrived in good time and was hot & fresh tasting."
  • "The food was well presented, hot and taste."
  • "Food was quick and good."
  • "The food was quick, hot and very yummy."
  • "The food was gorgeous, there was six of us and we all loved it."

Cons:

  • "The steak was tough and chewy with not much flavour."
  • "Waited nearly an hour for food to arrive. But it was barely cooked."
  • "Food was poor (lukewarm, undercooked, and watery) and none of the party finished their meal."
  • "The burger- was awful a roadside burger tasted better it was dull, tasteless and a huge disappointment."
  • "Was very disappointed with the food and service."
  • "The food was awful and the carvery service was very slow."
  • "Food not good. mixed grill-steak was so chewy, chicken didn't taste right and wife was sick later on."

Ambiance and Cleanliness

Pros:

  • "Has a really great interior - big with a traditional pub feeling overall."
  • "Really nice atmosphere in the pub generally."
  • "Nice quiet pub with good food from an 'order at the bar' menu."
  • "Brilliant place to go for a drink and or a good meal disabled friendly, family friendly plus excellent beer garden and play areas indoor and outdoor for children."
  • "Felt covid safe, well organised, spacious, airy & comfortable."
  • "The premises are clean, comfortable and well lit."
  • "Always a warm welcome here, and the staff always appear happy, and engage in a friendly manner."

Cons:

  • "The only grip was the condition of the toilets. They've definitely seen better days and could do with a bit of a make over and fresh lick of paint."
  • "The ladies toilets could have been cleaner and it needs a makeover."
  • "Superficially the place looked ok but I would have expected the toilet facilities to be in better condition."
  • "The chairs in the dining area were filthy with food stuck to them."
  • "All the furniture is looking very tired and dirty, and outside there's lots of things broken and just left to rot."
  • "The ladies toilets were disgusting. So bad I took a video. Filthy hand-basins. Un-flushed toilets."
  • "Dirty, sticky pub"

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