Lion & Snake Reviews Summary

Staff and Service

Pros:

• "The staff were friendly."
• "Staff were extremely friendly and up for a bit of banter with my uncle."
• "Great communication from the start, amazing staff, fab building!"
• "What a wonderful service from Rebekah from the minute I walked through the door to me leaving."
• "The manager and staff could not have been more helpful, we created some beautiful memories that day."
• "Absolutely brilliant. The manager was attentive and personable easing my anxiety over arranging a big family meal."
• "The staff were incredibly friendly and super helpful in helping me decide the best choice for a drink."
• "The staff are no strangers to a lovely experience! I’m never going to run around and desert them."

Cons:

• "We made a booking for a disabled access table, and none was made."
• "Waited over an hour for food and it wasn't even busy. Loads of workers on the floor and obviously not enough cooks!"
• "Waitress came up to us and rather than asking us politely if we could move over a bit she bluntly said 'you're going to have to move'."
• "The ginger haired lad behind the bar has got to be the rudest person I have come across."
• "When asked if we could have another one they gave us another one and it was vile. The cider was flat and tasteless."
• "Waitresses were friendly! Food was fast but also delicious. The waitresses have a good sense of cleaning after people leave a table complying to the Covid 19 rules!"
• "Generally like it however I found some of the bar staff rude."
• "Staff were rude, unhelpful and we had booked a private room to have our function but they squeezed another party in to our room half way through our meal."

Food Quality and Variety

Pros:

• "We enjoyed the food. My brother enjoyed his evening for his birthday the fudge cake with a candle was a lovely touch thank you so much!"
• "Excellent food, plenty of beverage choices and a brilliant atmosphere."
• "The food is absolutely amazing. Thank you so much for such a wonderful afternoon."
• "The hot buffet was gorgeous and plentiful, would highly recommend to others."
• "The food was as expected - simple but delicious pub grub."
• "Serving staff were caring and friendly food was yummy....Absolutely 10 out of 10 x"
• "Also tried some of the food which was lovely speedy service and cooked to a very high quality."
• "Great food and amazing service. Haven't been in for a while but decided to call in yesterday and give it another try."

Cons:

• "Not many veggie options, but the ones available were decent tasting although portion size is considerably smaller than meat option."
• "Dreadful overpriced rubbish, but the serving staff are pleasant. As a group of 7 only 1 meal was good, the sharing nachos were the size of a small bag of doritos and a total joke for the price."
• "Ok for a beer but steak I had was only average. Asked for medium rare, came well done but at the low price kind of expected it."
• "Food was rank, tiny portion of aneamic looking, soggy chips, old nachos with a kind of spicy tomato sauce instead of salsa."
• "The lasagne made my wife sick. She was offered a free dessert. Just what you want when your stomach has been turned."
• "Waited over an hour for a basic mediocre burger at best."
• "Food was awful and manager very unhelpful. The food that I ordered was not what was delivered."
• "Absolutely disgusting food. The lasagne made my wife sick."