Granta Reviews Summary

Service

Pros:

• "Great staff, friendly and helpful with stuff like dog water bowls and extra toast for the meal."
• "The staff was really friendly and nice, so thank you so so much."
• "The manager coming to check in with us several times on the evening to check it was all going well."
• "Staff very attentive and friendly."
• "Staff were wonderful and so welcoming."
• "Staff very friendly and helpful. Service was brilliant."
• "The staff were accommodating and I really enjoyed my time there, the staff clearly are well trained and know how to be flexible, accommodating and kind."

Cons:

• "Mens toilet taps also out of order seemingly and staff told seemed to show very little concern for this."
• "One member of staff was rude and arrogant."
• "Staff and manager seemed to spend most of their time chatting."
• "The service at the bar is excruciatingly slow, not helped by the fact the bar staff always seem to be in perpetual argument with one another."
• "Service wasn't great, got our orders mixed up."
• "It's a real struggle to get served here."
• "The manager was rude and aloof and didn’t seem to have a clue how to run a pub or deliver decent customer service."

Food Quality

Pros:

• "Came here with my family today and we were all very satisfied with our meals. Very generous portions and extremely tasty, good service too."
• "This pub has improved light years in recent times. Fantastic location of course, but now with top-notch food and terrific, helpful staff."
• "Lovely food and great staff."
• "Best burger in Cambridge by far!"
• "Amazing fish and chips!! Huge fish and triple cooked chips perfectly cooked."
• "The food was really good, I had the fish and chips (the fish was fresh and crispy… perfect)."
• "The food was excellent - many of our guests commented on how good the different burgers were."

Cons:

• "Worst steak I’ve ever had in my life."
• "Much of the menu was unavailable, and the fish we had was poor, lukewarm and overpriced."
• "Guacamole tacos were horrendous, dry stale unseasoned and barely garnished."
• "The sunday roast was completely tasteless, the burger was better but not good either."
• "The nachos aren’t corn chips or fried tortilla - they are this bizarre filo pastry thing which, if you’re ordering nachos, is not what you want."
• "The food was very bad. I had the beef pie. There was no beef inside but just the thick hard crust which I couldn’t eat."
• "The salad was pretty dull, tired carrots and the chicken was as dry as a bone."

Atmosphere & Location

Pros:

• "Lovely setting next to the river. A good sized beer garden to enjoy the sunshine."
• "It’s a lovely place by the river, nice decoration and traditional bar."
• "It was nice to still be in the city centre but still get a break from the concrete view of it all, a lovely place with some amazing staff and a lovely atmosphere!"
• "Lovely views of the river."
• "Great location by the river."
• "Such a beautiful place with lovely views!!!"
• "Beautiful location right on the bank of the River Cam."

Cons:

• "However, a less than impressive menu and a pushy venue manager who seemed more interested in making room for the football crowd than our enjoyment really overshadowed our experience."
• "The undoubted charm of this place and the incredible views from the outside area was spoiled by the lack of staff."
• "The areas inside and out were a git grubby. Needs some TLC."
• "Unpleasant experience in this pub. :("
• "Sadly, though the food is good, and the atmosphere vibrant, one waitress always seems to ruin our time here, she’s rude and callous, and seems to dislike customers."
• "A potentially nice pub ruined by horrible service and management."
• "Very disappointing!!!"

Value & Pricing

Pros:

• "Food tastes really nice and reasonably priced."
• "Great view with the river on display, it was surprisingly cheap!"
• "Good beer and good food! Highly recommend this pub!"
• "Food around the same price as most city centre pubs."
• "Decent prices."

Cons:

• "More expensive than usual pubs."
• "Slightly pricier than I would have liked."
• "Food is way, way over priced and very average/terrible quality."
• "Food was ok but overpriced. Service was poor."
• "Prices on the expensive side."