Philadelphia Fried Chicken Reviews Summary

Food Quality

Pros:

• "It was moist crunchy and spicy. A very good burger."
• "The food is awesome and delicious especially the tower burger."
• "Best fillet burger I've had in Manchester and always consistent in their food."
• "The main event: the burger. I ordered less spicy with cheese but wish I got spicy as I barely got any spicy sauce and there is a lot of mayonnaise in the burger so I feel like the spice level wouldn't be too bad."
• "By far this is my favourite chicken shop but don't be fooled, this is no ordinary chicken shop! The spicy chicken burger is amazing."
• "The food is great and spicy but I think that all the chicken had too much salt which makes it hard to eat lots of."
• "Easily one of the best burger places in Manchester."
• "The chicken burgers are so on point here!!! Chips are great aswell!"

Cons:

• "The burger felt a bit dry, leaving me wanting more in terms of taste and juiciness."
• "The chicken pieces were cold, bland, stale, and tasteless."
• "The chips were cold and glazy, unfortunately all went to the bin."
• "The burger is always good. However, the fried chicken doesn't have a lot of taste."
• "The quality of ingredients has gone down hill, I'm not sure."
• "The spicy sauce is not fantastic. The chips were not good."
• "This used to be one of the best chicken spots in Manchester. However, I feel that one of your chef's ran off with the secret sauce recipe."
• "The food is always so lush!!! The guys and lass behind the counter are always friendly and full of life!"

Customer Service

Pros:

• "Their service is always quick and efficient, no matter how busy."
• "These guys provide quick service, so you aren’t waiting too long."
• "Service was excellent. On the way out tried the spicy wings and mini fillets."
• "Very fast service, serviced in minutes! Food was fresh, hot and very very flavourful."
• "The staff are friendly and will give you some sauces for free if you ask them politely."
• "The shop was well presented and looked really clean and bright."
• "The employees are friendly and the service is quick."
• "Easily one of the titans of fried chicken in Manchester. Keep up the good work!"

Cons:

• "I PUT A ORDER IN FOR TWO CHICKEN BURGER MEALS FOR MY CHILDREN AND SIX WINGS."
• "WHEN I ARRIVED AT HOME WE FOUND OUT THEY MADE ONE SPICY AND ONE NORMAL."
• "PREVIOUS EXPERIENCE TO THIS WAS CHICKEN BURGER HAD BEEN UNDERCOOKED AND STILL HAD BLOOD IN IT."
• "Philadelphia is not worth the money. They work on volumes and their quality always suffers."
• "They do not season the fries and they sell fake coke, will never go to this place again!"
• "So the manger is very rude, does my order wrong doesn’t speak nice on the phone."
• "Why does nobody talk about the stomach upset they get from this place? Been hospitalised twice due to food poisoning."
• "The staff are not exactly all friendly and professional .. bit moody and bravado type."

Value for Money

Pros:

• "Best chicken burger I've ever had from a takeaway, it is way better than a KFC zinger burger! I usually get the double spicy chicken burger and it is fantastic value for money."
• "Burgers are lovely, there's too much salt in the batter. That spoils the taste...It's over crowded with kids."
• "The tower stack burger is very nice."
• "After trying virginia chi Ken in Oldham, salah's in Bradford, miami Krispy MCR, new York Krispy MCR and florida chicken in MCR; I heard a lot of hype on this place and I thought I would give it a whirl. I went for spicy chicken sandwich and hot wings."
• "Probably the best fried chicken & burgers you can get. The spicy wings are a must, and they have such a great range of burgers going up to some truly monstrous double stacked burgers with onion rings, hash browns and cheese."
• "Food is okay for the price however recently the chips seem to be pre-fried and just reheated as they are soft and soggy."
• "Very affordable meal and quality is fantastic. Big thumbs up from me."
• "Would recommend. Sauce is very spicy. Burger is salty but that how these burgers are."

Cons:

• "The burgers are ok for this price but the wings and the chips were not good. The spicy sauce is not fantastic."
• "The chips were cold and glazy. Unfortunately all went to the bin."
• "Chips could be better, they’re quite thick and not really crunchy. Chicken pieces are alright but could be seasoned better, they sometimes taste quite dry."
• "Unfortunately, not anymore. They are not fresh and seem to have been fried well in advance and reheated in the microwave or something."
• "Philadelphia just isn’t what it used to be. The novelty has worn off and the food doesn’t impress me as much as it used to."
• "Very disappointed. Food was very bad. Checked was old and dry. And chips was very dry. I asked him to get me fresh chips he said yes. Portion vet small."
• "Cold food. Uncooked. I got sick after eating. Going to Complain to trading standards. Didn’t get my drink. And extremely rude customer service."
• "I wouldn’t have done this but because I’m pregnant I Ordered Philadelphia today for the first time and it took them over an hour and a half to come."