Thunderbird Fried Chicken - Wimbledon Reviews Summary

Service

Pros:

• "I had an incredible dining experience at Thunderbird served by the exceptional Vamsi."
• "Additionally, the staff as I remember Ali and Bridget are so nice and friendly like the whole process was so smooth."
• "Great food and wonderful service from Ali Bashirah and Armstrong!"
• "Staff was friendly and efficient."
• "Got served by a cashier called Sheena who was very courteous and even recommended some items from the menu."
• "Excellent service - there was an issue with the card machine when I visited, and the staff couldn't have handled it better."
• "The workers were all professional and seemed to be well trained."

Cons:

• "A disappointment all round."
• "The man - tall guy- at the counter was extremely rude, not helpful and slammed our chicken take away on the counter."
• "Ordered at around 7pm. The people were extremely rude, forgot our drink to our meal deal."
• "Terrible experience, waited over 45mins for order."
• "*WORST SERVICE EVER* 7 people behind the counter and none of them knew what to do but it seemed like they were chatting a lot with each other!!"
• "Very slow service. We ordered it at 8:25pm and it only arrived at 9:30."
• "The staff couldn’t be more bothered to serve us (they were chatting amongst themselves for a good 5 minutes before they noticed me)."

Food Quality

Pros:

• "Tried out double wings on Wednesday it was a bargain!"
• "The chicken was succulent, full of serious flavour, worth the price we paid."
• "The food was freshly cooked, nice chicken, generous chips and a nice hot chipotle dip!"
• "Have great food today at this lovely restaurant, love their wings and meltdown burger, best staff ever, always taking care of you."
• "This is the juiciest chicken ever."
• "Food was amazing I came in with my family and ordered 2 Dynamite burger meals and 2 kids meals and the food was delicious."
• "The wings were really good quality, tasty with great marination and well cooked."

Cons:

• "However, I felt they were otherwise quite bland and lacked seasoning."
• "Fries were cold and bog standard frozen things with no spice or anything to make you think gourmet."
• "The chicken was quite bland, I’m assuming this was the ‘default’ chicken with none of the special flavours they had for the chicken wings."
• "A bit overpriced, wings are bland without sauce (not seasoned or marinated), strips are better."
• "The burger was mediocre and extremely expensive."
• "The Korean sauce was good but unfortunately the chicken was full of water."
• "My friends and I were served putrid chicken that smelt like fish… we complained and were served more chicken that reeked of fish."

Ambiance

Pros:

• "Interior decor is great and inviting- arcade machine is awesome."
• "I enjoyed the playlist and had a great time?"
• "They also had a banging playlist on!"
• "The music playlist was a vibe, really friendly staff."
• "I also love the ambiente, especially the arcade games."
• "The restaurant itself has a nice vintage feel."
• "It’s the coziest spot and the ambiance is very welcoming and charming."