Address: 107 Bancroft, Hitchin, SG5 1NB, United Kingdom
Rating: 4.4
based on 227 reviews.
Chicken Quality
Pros:
"The best chicken in Hertfordshire! Always cooked to perfection."
"The chickens used here are larger quality birds, everything was outstanding, flavour, texture, experience."
"The chicken itself was very nicely cooked, the portions were generous."
"Quite possibly the best fried chicken I've ever had from anywhere, including in the US."
"The best!! Chicken George is in a league of its own. They do the best award-winning wings."
"The chicken wings are really crispy and tasty."
"The best fried chicken I've ever eaten."
"Best chicken I've had in the UK for sure. Amazing sauces."
Cons:
"Chicken was dry, oily and heavily covered in mayo/ketchup."
"The chicken breasts were very dry."
"Chicken meal was very dry if the chicken meal was not dry a 5 stars would of been given."
"The chicken is crispy and juicy, their wings are insanely tasty, but their burgers are quite dry."
"The chicken was a bit chewy."
"Chicken was very greasy."
"Chewy chicken, I couldn't eat."
"Chicken for the people! However, the burgers were quite dry."
Service and Atmosphere
Pros:
"Was greeted by a wonderful lady called Hailey, who was very helpful and informative."
"Love the hip hop artwork in the restaurant and the staff are great."
"The vibe inside is always great with excellent customer service."
"The staff are friendly and made sure customers are well served."
"The staff are always helpful and friendly, and service is quick."
"The bar service a bit slow to start with, but very good overall."
"The staff are excellent, so friendly."
"Very friendly staff and full of positive energy which made the overall experience great."
Cons:
"The only other thing that let it down was the girl behind the till taking my order. Such a monotonal voice."
"That said we didn't wait long for our food. Not much of an atmosphere."
"The score is let down only by the fact staff often would rather banter between kitchen and front of house."
"Service was ok, wasn't fantastic so it won't get 5 stars because staff didn't go that extra mile."
"Waitresses on duty were very friendly and accommodating. However, one staff member replied aggressively."
"The serving staff were friendly but no one asked if we wanted drinks."
"They regularly break COVID rules allowing a group of 12th on the 3rd."
"When you have a queue outside, the service should be fantastic, however this is not the case."
Waiting Time
Pros:
"Speed of Delivery: ⭐️⭐️⭐️⭐️⭐️ On this particular order it was extremely fast."
"The food was good the burger was well made it was the buffalo burger I was told it was one of the favourite burgers that people pick from."
"Food came quickly and service was friendly."
"Second time visited and are hooked on the chicken wings! Waited for a short time."
"Second time visited and are hooked on the chicken wings! Waited for a short time."
"Very busy, but if you get a chance to sit down in the restaurant side it's quite relaxed."
"The food is worth the wait, especially the wings!"
"The first time I visited chicken George I must admit I was slightly let down. Not because of the food or it's quality but because of it's 1+ hour queue and wait."
Cons:
"I waited just over an hour for food!!..the food is obviously good because a lot of people are queuing up to go here, but they should warn you if you're going to have to wait that long."
"Waited for over an hour, staff had face masks but not on properly."
"My order got screwed up, I don't think it was even their fault to be fair - I think someone took my order - but he proper looked after me!"
"Went with 4 other friends and we all love it! The service and atmosphere was fantastic. Waited for a reasonable time."
"Waited for over an hour, staff had face masks but not on properly."
"Took over 30 mins to be put in correct que to get a table."
"Over an hour waiting for the food."
"Awful. Staff didn't know what was going on, took over 30 mins to be put in correct que to get a table."