Address: The Orient, Trafford Park, Stretford, Manchester M17 8EH, United Kingdom
Phone: +441614140057
Rating: 3.8
based on 293 reviews.
Food Quality
Pros:
"Very hot and fresh food, always full and enough for all customers."
"The food is amazing and such good quality."
"The food is great and the service is excellent. All at a reasonable price."
"Very tasty food and all you can eat."
"Food is always cooked fresh and you can see the chefs cooking away."
"The food here is fantastic every time."
"Loved the endless amount of curries, soups and stir fry dishes that are made fresh and taste amazing."
Cons:
"Food not tasty at all."
"Terrible food, bland, rip off!"
"The food was so tasteless, unwashed and old dishes."
"Food was desperately bad. The main dishes were cold and tasteless."
"The choice was poor and flavourless which did not represent Thai food."
"Not really authentic Thai food. It is more mixed Chinese and Vietnamese."
"The food tastes disgusting and is cold."
Service
Pros:
"We visited the restaurant this afternoon and was greeted by Andrew who is simply wonderful!"
"The staff were however very good and service was still good."
"The staff were really good with what they do and they are very nice."
"The service was great and the restaurant itself was clean and tidy with fresh food being continuously put out at the buffet."
"Great servers who are quick to seat when busy and quick to help when required."
"Staff were lovely, reasonable price."
"Staff are great and friendly can't wait to come back."
Cons:
"If you want to be verbally abused by the floor manager for having allergies, I highly recommend this place!"
"Was somewhat annoying that the staff were constantly badgering to clear our plates."
"I have never before been to a restaurant where I have had such rudeness and open aggression."
"The service of what seems to be the manager is awful."
"The staff is very rude."
"Service is awful, no one asked us for drinks after seating us."
"The staff would usually greet in a polite manner and say something to greet us. Now they look as though they’d rather be anywhere but at this restaurant."
Price
Pros:
"All you can eat buffet - seems good value for money, albeit pricey."
"Good value at £18.95 each."
"Excellent value for money."
"Amazing value."
"Considering it's an all you can eat the prices are great."
"It's about £15/head which ain't bad for an all you can eat buffet."
"Good value at £14-50."
Cons:
"Way overpriced."
"Expensive for what it is. £18 per head and not a great deal of selection."
"£16.95 Mon-Thur, £18.95 Weekend is too much."
"Very dissatisfied with our visit considering its £17 per person."
"Not worth the money."
"Food isn't as good as it was.. and over priced."
"Expensive for what’s available at lunch time."
Cleanliness
Pros:
"The restaurant itself was clean and tidy."
"Everything was fresh and tasty."
"The place itself is like a street vibe, mixed decorations, recycled materials etc."
"Had a recent refurbishment and rebranding, which looks good."
"The staff are lovely and always make sure food is out and fresh."
"The cleanliness of this restaurant has a lot to be desired."
"On arrival we was greeted with a smile & directed to our table."
Cons:
"The cleanliness of the restaurant needs addressing."
"They do not wash the plates and cutlery properly at all, there is obvious food stains and crusty leftovers."
"The place is dirty over crowded."
"The cleanliness wasn't the best. Much better buffets out there!"
"However, the food is rushed, not prepared throughly and the plates and cutlery are NOT CLEAN."
"Disaster and against food safety."
"Not significant distancing among the tables."
Atmosphere
Pros:
"I really love the decoration of the restaurant."
"Great atmosphere and staff are really nice."
"The two bar staff were a laugh."
"The atmosphere in there really feels like you're in a Street Side cafe in Thailand."
"Congratulations on your new branding and decoration."
"Lovely atmosphere. Good value. One of our fave places to eat."
"The decor is really cute and is meant to give you a Thai diner vibe."
Cons:
"The manager did not come as we sat for a good 10 minutes until she came over and then explained to her the problem."
"You were constantly being watched like a hawk."
"Bit dusty here and there but I have OCD, some people aren't fussed."
"Poor atmosphere and feel ripped off."
"The place feels tacky and left both my wife and I feeling ill for the next day."
"We were seated next to something resembling a post box, a metallic tank that was radiating cold air."
"The only downside was that the seating area was a bit neglected."