Thai Village Restaurant And Bar Reviews Summary

Food Quality

Pros:

• "Food was incredible, packed with soo much flavour and portion sizes are huge!"
• "Food arrived warm, well-cooked and tasty."
• "The food was exceptional, with every dish having its unique blend of flavors."
• "I've eaten from both the main and lunchtime menus, both are excellent."
• "The food was and is absolutely delicious! The quality of the meat and fish in our dishes was A* ...tender ...juicy...flavoursome!"
• "Incredible food!! Visited first time this Thai restaurant for Lunch in Ramsgate Town. We ordered few different dishes and each one of them were exceptionally delicious 😋"
• "Food was nice but the staff was horrendous."
• "The food was ok, the Pad Thai's that we ordered were cooked well but lacked flavour and seasoning."

Cons:

• "Food seem to be made cheaply with the ingredients broth was just water thrown into the bowls and not cooked within the ingredients very poor quality."
• "If you like thai food then this is anything but real thai food.. egg rice was an oily slop, pad thai had NO flavour and was stuck together, starters were an oily mess."
• "Tom yum soup too sweet and how can you not adding coconut cream in the soup as a classic Thai dish."
• "The papaya salad - which waiter had no idea what it was called - was super sweet and not spicy."
• "Very disappointing...3 meals all very bland....chicken and duck tasted odd...May have been frozen not good."
• "The jungle curry was not good. The mixed platters poorly presented, no garnish. Not a good experience overall for a £160.00 lunch."
• "Worse service ever food came out in dribs and drabs then when we complained they was abusive so we left and got told not to pay the bill."
• "The bill was wrong, the food wasn't what I ordered, I wanted a mild curry and it was so hot i couldn't eat it all."

Service

Pros:

• "Some of the best service we have ever experienced at a price you wouldn’t necessarily expect good service let alone excellent service!"
• "The service was also top-notch and the atmosphere was warm and inviting."
• "Staff were friendly and efficient."
• "Absolutely fantastic place, the staff are so friendly, the manager came over and introduced himself."
• "Our server (also the owner) couldn’t have been more attentive."
• "The service was very good, the waiter was lovely and very helpful with us choosing and deciding what to have."
• "The owners were there (who i now know are Wayne and Nam) both lovely people! Talked us though the menu and made us feel super comfy."
• "The owners are the most welcoming and friendliest people. Dining in is such great fun, amazing service."

Cons:

• "Been here twice now 1st time was good but gets pretty busy with big parties so book and expect noise levels to be loud."
• "Service needs a little training, attention to detail. Not to clear plates when others at the table are still eating."
• "Appalling service tonight at this restaurant! They served some of our starters, and then about 90 min after taking the plates, the rest of the food and the other starters were still not brought."
• "Owner can't take any feed back without being rude, aggressive and patronizing, food portions small, drinks over priced."
• "Waited over 45 minutes to receive food, no staff letting us know of delay."
• "The staff seem just about pleasant enough. The food reminded me of one of those eat as much as you want for a fixed price, places."
• "Awful service waited 20 mins to order drinks, main meal turned up whilst all starter plates still on table."
• "Service was very slow as they were understaffed, we ended up waiting nearly 2 hours for food."

Ambiance and Atmosphere

Pros:

• "The atmosphere was buzzing and fun. A truly enjoyable evening."
• "Atmosphere was friendly and staff nice."
• "The atmosphere at is cozy and inviting."
• "The food was delicious and cooked perfectly, the price for the size of portions are value for money."
• "The atmosphere was perfect I felt warm and comfortable even on such a rainy day."
• "The food was absolutely beautiful. And the staff were some of the nicest I’ve been served by in any restaurant."
• "I would stick to the starters. The drinks looked fabulous. I think this is a great venue for a night out."
• "The food was delicious and the staff were very nice and polite even after a stressful night."

Cons:

• "It may be just our preference but, being at WWX, the building is new and it has the feel of a chain. Lacking in atmosphere but a generally positive experience."
• "The atmosphere and vibe of the restaurant was good, lively and promising. A shame because the atmosphere was good, lively and promising."
• "Location- huge car parking complex next to restaurant (with cinema and other restaurant)."
• "The food reminded me of one of those eat as much as you want for a fixed price, places, luckily you don't see anymore."
• "Although the staff were friendly, unfortunately according to the owner it was apparently acceptable to wait for freshly cooked food an hour."
• "Owner kept changing the music from track to track and making it louder and louder. Would not come back."
• "The food was ok, the Pad Thai's that we ordered were cooked well but lacked flavour and seasoning."
• "My experience of the Thai restaurants that I have eaten in the past, is that they have been incredibly efficient. I will not be returning."