Giggling Squid - Henley Reviews Summary

Food Quality

Pros:

• "The quality of food is good."
• "Servers amazing Thai Food which is really fresh."
• "Food tasted amazing, beautifully presented and well described in the menu."
• "The food is always to a good standard and very reasonably priced, and service very friendly and welcoming."
• "The standard of Thai food was top marks."
• "One of the most consistent and awesome Thai restaurants around!"
• "The portions are good too and so you will not leave hungry!"

Cons:

• "However, the food were brought to us less than 5 minutes after we made the order. It was clearly microwaved, the prawns very dry and chewy, although nicely presented."
• "Tonight was a disaster! The rice was so badly cooked a sharp steak knife could not even cut into it, the squid smelt off and the egg fried rice I ordered was microwaved it was so hot it burnt my mouth!"
• "Soft shell crab now gone and everyone at the table said how terrible their main course curries were - FULL of sugar!!"
• "Green curry tasted very different and the jungle curry was like water with no flavour."
• "Food was average quality and not especially goo value."
• "The food has really gone downhill."
• "The food was bland (Phad Thai) and inedibly over-spiced (massaman curry)."

Service

Pros:

• "They labelled things v carefully and the allergen menu was easy to use."
• "tommy and elena were both amazing waiters and the overall service was excellent."
• "A very good dining experience with very friendly staff here!"
• "The team were wonderfully friendly and attentive."
• "All the staff were amazing giving great service."
• "Staff very attentive and polite wheelchair access."
• "Staff friendly and attentive."

Cons:

• "Really bad service from all staff we encountered especially the manager on duty who has to be the rudest and strangest man I've ever met."
• "We were a walk-in, and accommodating us seemed like a huge chore, even though the restaurant didn't fill up even once we'd left."
• "Service has gone down hill since we last visited."
• "They were somewhat understaffed and the service far from ideal but the food came out and we devoured it so all was good."
• "Our starters remained on our table for ages and weren’t collected until after our mains had already been placed on the table."
• "We had to keep looking around for someone to assist us and there was only 3 tables in the restaurant."
• "We were never checked on throughout the meal so were unable to order any drinks."

Ambience & Decor

Pros:

• "Great atmosphere and ambience that is also complimented by the food."
• "The interior is so much more light and airy the decor is very pretty and clean."
• "The atmosphere and ambience feel so calm. It’s well decorated, and there were lovely decorations."
• "Restaurant is beautiful and the rest of experience was good."
• "Beautiful decor, nice atmosphere."
• "The restaurant decorations are perfect for Instagram pictures."
• "The place has been nicely decorated giving it a great atmosphere."

Cons:

• "Booked a table and was seated outside. Ended up leaving and not having a meal as the outside area isn't really suitable to put people."
• "Sadly we had a bad experience last night at the giggling squid. We were seated in a booth to the back which had a constant rumble above our heads."
• "We will never go back."
• "The place looks pretty (so for a chic night out is a good place)."
• "Dirty tables and floor, also toilets not inspiring."
• "A fantastic old characterful building that's is wasted to an understaffed restaurant."
• "Visited this week with my partner who uses a wheelchair, there was no accessibility information on the website so we assumed it was accessible - upon arrival there was a large step with no ramp access - so my partner had to get out the chair and I carried it in."

Value

Pros:

• "Despite rising costs, they continue to be very fairly priced, so 10/10 for value."
• "The menu offers a diverse range of vegetarian and non-veg dishes."
• "The prices are excellent too."
• "The lunch menu in particular is a real winner."
• "Their tapa set was great! Loved everything about it! The taste, the balance, the presentation, it was delicious!!"
• "The set menu is fantastic."
• "The food was very fresh and tasty."

Cons:

• "4*s because of portion size - I had the Paneung curry with chicken and my father the beef rib, both tasted amazing with the complex Thai flavours, sadly both dishes came up short in size."
• "Nice food but slow service and over priced."
• "An expensive restaurant with low outputs."
• "Small portion sizes on the two choose lunch. Chicken was clearly not cooked fresh in with the food and just reheated."
• "The main was flavourless we both ordered a chicken masaman curry but I’m going to take a wild guess and say you must have run out of chicken because I couldn’t find any in my chicken curry."
• "The worst Thai meal I've had and nothing like any I've had before."
• "Ordered tamarind prawns and they were overpowering and sweet with too much sauce."