Address: Britannia Rd, Sale, M33 2AA, United Kingdom
Phone: +441619696006
Rating: 4.0
based on 210 reviews.
Atmosphere & Location
Pros:
"love the setting by the canal,"
"Turned up today whist the sun was out and was greeted by really happy staff...."
"Thank you to Anne especially for the smile and laughter the atmosphere was amazing thank you everyone."
"It's a great venue, with lovely outdoor space on the canal."
"On nicer days its lovely to sit by the canal."
"Nice location on the canal, loads of scenic outdoor space and right next to the station."
"Beautiful pub on the canal in the summer it's got to be the best place for a refreshing drink plenty of outside tables n chairs great atmosphere Friday n Saturday evening's"
Cons:
"Also very keen to kick you out and I mean very keen."
"So its 24degrees and that's good enough for a UK summer evening. Half way through dinner in the Ransom the doorman asks us to eat up and leave as we are wearing shorts and no he wasn't kidding - pathetic..."
"Sadly, the establishment attracts a particular clientele that does not warrant one to be in there on the weekend or for too long."
"The dining tables were so sticky and grubby we felt the need to clean them ourselves, not good enough."
"Grrrrrrrr! Just started eating our dinner but we were told we had to move because they didn't allow dogs in the area we were seated."
"We arranged to meet friends inside but we were told by the bouncers that only bookings were allowed and that they were full."
"We were refused by delta security because apparently we were too drunk after they seen us walk down the stairs."
Service & Staff
Pros:
"All the staff were welcoming, friendly, polite and professional."
"Tara is an asset for the company with such great customer service."
"The gent who served our food and came back to clear up after us was very friendly and gave a good customer service."
"Staff are good and understand especially when a lad comes in solo to just drink and chat."
"The team here are a healthy mix of personalities, yet they have a great chemistry and really go out of their way to make you feel comfortable."
"Staff friendly and helpful."
"The staff are so friendly and helpful."
Cons:
"1 person serving and another member of staff on her phone."
"Only 2 staff serving through a busy Friday lunchtime."
"Good atmosphere and music just the girl behind the bar with a plait in her hair found her rude, dropping the change in my partners hand no customer service heard other customers saying the same thing, needs a bit more customer service training!"
"Unfortunately, they seemed disinterested and didn’t acknowledge me until after a few minutes of waiting."
"The staff are poorly trained, consistently serving people in the wrong order."
"We had not come across such rude behaviour with previous bartenders. This current lot are plain rude and obnoxious."
"The woman at the bar I spoke to was extremely rude and unhelpful."
Food & Drink
Pros:
"Very, very impressed! We will be back, well done Greene King."
"Loved it when me and a small group of friends visited. We went for the pub quiz, the drinks were reasonably priced, staff were friendly, quix was entertaining, toilets are clean."
"Great selection on ales and prompt, friendly service."
"Whenever I find myself in Manchester, a visit to King's Ransom for their fish and chips is an absolute must!"
"The menu is interesting and the quality of the food is good."
"The chips were crunchy on the outside and fluffy on the inside - perfect."
"Food was excellent, hot and service was fast, we all enjoyed our meals."
Cons:
"Garlic bread just warm not edible."
"All the chips and onion rings came lukewarm and the burger was partially burnt."
"Female toilets flooded and dirty with basins not working."
"Their heating wasn’t working and they had the door open."
"More gravy should be put on the initial servings."
"The meat was cold, the roast potatoes and Yorkshire pudding was overdone (or left standing too long) and the sausage within the pigs in blankets was raw!"