The Fuzzy Duck Cocktail Bar & Gastro Kitchen Reviews Summary

Food Quality

Pros:

• "Fantastic food, can not fault the service one bit."
• "The food was out of this world .....I had the Shrip starter followed by the burger and the flavours was mind blowing."
• "Good cooked food, especially suitable if you like spicy food."
• "Food has always been spot on."
• "The food was amazing, Yorkshire puddings were massive!"
• "Food was excellent, very tasty and good."
• "The food is really great & well presented."

Cons:

• "Bland food and a very unpleasant experience with no compassion from management."
• "Mains just didn’t look appealing and didn’t taste much better either."
• "Everything on the plate was too salty we couldn't eat it."
• "The squid was chewy and rubbery and the muscles weren’t nice at all."
• "Sadly the 2 starters were only warm not hot and the 2 main sunday roasts were barely warm."
• "Not a great Sunday Turkey dinner at all. Turkey wasn’t real... looked like sandwich meat. Everything else was dry."
• "The lamb main was extremely fatty and expected better for £16."

Service

Pros:

• "The waitresses were delightful and professional."
• "On a positive the staff here are great, I have food allergies but they went out of their way to make sure I could dine with the rest of my party."
• "Service is both down to earth and professional."
• "Service with a smile."
• "The welcome was warm, the service quick."
• "The staff were friendly welcoming and brilliant."
• "Staff friendly and attentive."

Cons:

• "I DO NOT appreciate having my reservation cancelled for me!!"
• "Service very slow took 20 minutes to get our first drinks."
• "The main let down was the service. I felt as though I wasn't welcome and the staff seemed upset by something throughout the evening."
• "Our drinks took half an hour to arrive."
• "Service isn’t too great the girl who served us wasn’t very approachable."
• "The service was very slow despite there being plenty of staff."
• "Service was very poor."

Ambiance and Decor

Pros:

• "Elegant decoration and lighting help divide the zones."
• "The decor is beautiful, the atmosphere is elegant and relaxed."
• "The atmosphere is good. Elegant decoration and lighting help divide the zones a(bar, tables, séparé) and does help to forgive the TV in the bar zone."
• "The restaurant is beautifully designed & decorated."
• "Decor very new and modern, lovely environment for a meal."
• "It’s new decor & refurbishment gives it the perfect ambiance."
• "Absolutely stunning, very clean place, interior is amazing!"

Cons:

• "Seats comfortable but dirty."
• "The pub seems to be a drinking spot for people going to town on a Friday night...the not quiet house music seemed out of place in the restaurant."
• "Oh my word!!! I pity anyone who has booked a Christmas Meal...Nightclub-loud, Boom Boom Boom music-blasting excuse for a restaurant!!"
• "The weird thing is it has a weird kind of club attached to it, with bouncers etc. enforcing a clothing policy."
• "Although no carpet so a bit loudy if crowded."
• "With there being steps up to different parts of the restaurant it is not disability friendly!!"
• "The smell of garlic was overpowering."

Hygiene

Pros:

• "Bathrooms were clean and accessible and the whole place is pleasantly clean."
• "Very clean and modern dinning area."
• "The place is spotlessly clean staff efficient and friendly."
• "It has a nice CLEAN & RELAXING BAR, THE RESTAURANT IS FIRST CLASS."

Cons:

• "The hygiene standards at the carvery were somewhat dubious!"
• "Realised after finishing an orange juice, it was 5 months out of date."
• "The chef was handling the joints with his hands and carved with the same knife he then turned around and uses his hand to pick up the Yorkshire puddings."