Burger King Reviews Summary

Category: Restaurant Newbury

Address: Retail Park, Greenham Rd, Newbury RG14 7HZ, United Kingdom

Phone: +441635569191

Rating: 3.6
based on 133 reviews.

Price

Pros:

  • "Great food as always so much better than Donald's, might be slightly more pricey but you get what you pay for, have a dry big mac then try a juicy whopper and the whopper is streets ahead."
  • "Food was served quickly and fries were crispy and piping hot - perfect!"

Cons:

  • "They seem to have gone a bit expensive when compared with McDonalds."
  • "Expensive bottle drink as no draft on."
  • "Burger King is just cheap priced food but there is something about this branch where you leave all hope at the door."
  • "VERY expensive now and the food was mediocre."
  • "Terrible, and expensive."

Food Quality

Pros:

  • "Our food was lovely and fresh and warm."
  • "Food was warm and very tasty."
  • "Whooper was excellent. Chips freshly cooked and very tasty."
  • "Ordered a double whopper and for the first time ever the burger actually looked like the poster and tasted lovely."
  • "Also food was fresh and warm."
  • "Good service and food always hot and fresh."

Cons:

  • "Never seen so little amount of chips in a packet and burgers were Cold."
  • "Burgers and onion rings were dry & stone cold."
  • "Very slow, dirty and after waiting for a long time food was cold."
  • "Cold burgers, stale roll it fell apart and didn't hold the burger."
  • "When I did get my food it was cold and the drink tasted of orange cherry cola."
  • "Whopper Burger wasn't hot and chips were like they've been reheated."
  • "the chicken sandwich was old and dry."

Customer Service

Pros:

  • "Staff were helpful and friendly too."
  • "They were busy, but team was friendly and efficient."
  • "Very good service. Can use app to get discount and deals."
  • "The employees who were there during my visit were really friendly, supportive and professional."
  • "Guy behind the till was kind and friendly and he tried to do his best."
  • "All staff were really friendly and professional at the same time, a rare thing from a fast food joint."
  • "Staff was very friendly and helpful."

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