The White House Reviews Summary

Category: Bar & grill Walsall

Address: Bosty Ln, Walsall, WS9 0QE, United Kingdom

Phone: +441922457640

Rating: 3.9
based on 200 reviews.

Service

Pros:

  • "I want to give a special mention to ROB because he was impressive. Attentive, polite, efficient and very 'switched on' fast."
  • "Visited the WhiteHouse tonight as a birthday treat and I have to say that Nico the big man who served us was very attentive, and the meal was very very nice well worth the money and will defo go again xx."
  • "Staff always been polite caring and helpful."
  • "The service is good and the staff are friendly and helpful."
  • "Molly was honestly a super nice waitress, patient and talkative."
  • "We have always been served by Will and he is fantastic! So helpful and always happy and friendly."
  • "Service was prompt and James the person that served US was very helpful and polite."

Cons:

  • "Service behind the bar very slow."
  • "The bar staff looked so miserable."
  • "We are not quite sure what happened today, as a member of the bar staff was moaning to customers."
  • "Servers were staring at us and making us feel uncomfortable although we hadn't caused any problems or been awkward while being here, we just wanted to eat."
  • "The one bar person was extremely rude to my husband and daughter."
  • "Service is extremely poor. Will not be going again."
  • "Arrived at approximately midday expecting to have great service and a great meal, by 12.05 we had decided what we wanted to order from the menu and waited for the waitress to take our order however by 12.10 the waitress seemed more intent on here phone and texting experience than our customer satisfaction."

Food Quality

Pros:

  • "The portions were huge and it was the best battered fish I have ever tasted in my life."
  • "The food does what it says on the tin! It's cheap and cheerful."
  • "The main meal was excellent & we were surprised how quickly we had our meals as there were 9 of us."
  • "BEAUTIFUL the staff were friendly and the food was cooked to perfection the burgers are Devine and they taste to die for."
  • "The food was delicious and the quantity was more than adequate."
  • "The steak I asked for was perfectly cooked I asked for medium /rare and along with the rest of my meal was perfectly cooked and presented."
  • "Food was excellent. Very well presented and delicious."

Cons:

  • "Sunday roast was dry and clearly been left under a heat lamp as was shrivelled, up beef was inedible."
  • "When our food arrived my lasagne was burnt dry."
  • "4 out of 5 dishes were missing something, my burger had no sauce or cheese on it contrary to what was on the menu and was incredibly bland, steak was inedible and was missing mushrooms."
  • "Overall the food isn’t worth the price if there not even gonna cook it properly."
  • "Another visit 3 years on again thought we’d give benefit of doubt for improvement - Rowdy noisy kids running amuck / food again awful Mac n cheese 🀣 pathetic offering chicken on top rubber microwaved rubbish."
  • "Chicken fajitas skillet was swimming in grease but the chicken was bone dry and had no fajita flavouing on it."
  • "Ribs over cooked and dry."

Value for Money

Pros:

  • "Our meal was very nicely served."
  • "We had two mains for nine pounds and we have tried other more pricey meals which have not reached this standard."
  • "With food and drink the price was very reasonable."
  • "But most of all the atmosphere was nice and every one seemed friendly and it was reasonably priced."
  • "Lovely cheap pub grub in nice surroundings."
  • "Good pub food, everything from the grill cooked perfect, burgers juicy and thick."
  • "Great pub with great food. Always a good atmosphere and the staff are always professional esp during the recent pandemic."

Cons:

  • "You don't get a lot for your money (as you can see by my picture I was given a pinch of cheese with my fajitas)."
  • "Don't know how this place is still open takes forever to get served, menu as gotten worse over the years and there's no atmosphere anymore, dull boring place."
  • "This pub was very rude to me and my family. Avoid at all costs. The manager was mean to me and my friends as well."
  • "Food wasn't too good I appreciate the prices have to increase but I like the hunters chicken and the price is now Β£8.29 for load of peas and chips which were mostly bits nothing like when it was a sizzler very disappointed."
  • "2 medium rare rib eye steaks full of gristle & 2 uncooked baked potatoes, 1 coke one Guinness Β£28 pound. Absolutely unedible,"
  • "Meal was amazing. Pudding a big let down Β£4.50 for an oreo sundae and only had 1 scoop of icecream 2 oreos and no brownies."
  • "Terrible food. Mixed grill was awefull. Under cooked steak and gammon and sausages and over cooked chicken fillet and soggy grey peas."

Atmosphere

Pros:

  • "Enjoyable evening with nice atmosphere and fun quiz night."
  • "Great pub great food the new Manager Claire is a breath of fresh air always willing to go the extra mile."
  • "Great new, friendly, accommodating management. Can’t do enough. Lots of smiles and laughs."
  • "The atmosphere is brilliant, Rob and Jade are so welcoming and nothing is too much for them."
  • "The food is always amazing and the team are always accommodating."
  • "Had a nice family vibe to it."
  • "Awesome place to grab food or even just a drink."

Cons:

  • "Manager blamed it on the snow. Service not very good."
  • "But by 9pm it was dead in there not how it was 12 months ago but hopefully if they continue with the lovely meals & good service it will improve."
  • "Maybe improve on giving them back sky sports - brought a lot of locals in. Shame for them to lose customers who now go elsewhere to watch sport."
  • "At lunchtime today there were 3 families with children on the upper level mostly boys they were kicking a soft ball around all over the place."
  • "Giving 2 stars because it's my local. But overall this pub has gone downhill...dirty tables which were not cleared in the hour we were there."
  • "Such a shame some customers really let the place down. Loud and cursive, the male clients weren't as bad."
  • "The table was really sticky everywhere and had a lollipop stuck to the carpet, the curtains behind us was full of dust and cobwebs and it wasn't fake ones for Halloween...really gone downhill from how it was a few years ago."

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