Duke Of Wellington Reviews Summary

Accommodation

Pros:

• "Rooms are excellent. Beautifully decorated and situated to the side of the pub rather than above which is great!"
• "Our room was very clean, warm and cosy."
• "Rooms are lovely and clean."
• "The room was very comfortable, clean and great value."
• "provided with a beautiful room at a reasonable price."
• "rooms in out buildings ..very clean ..simple but you have all you need"
• "The rooms were clean and had all the niceties you get in a Premier Inn."

Cons:

• "The room we stayed in was mouldy, very dirty and had a bad smell."
• "Rooms are a bit tired and ours smelt badly of dog (even though we asked for a non pet room)."
• "No where to sit no chair in the room. Bed uncomfortable mattress very thin."
• "The room (number 3) smelt of wet dog and had stains on the carpet."
• "Bed very lumpy old mattress room not very clean cob webs stains on walls television broken & paid £80."
• "The room was nicely decorated and very clean on the surface but the bed was a big disappointment."
• "It wasn't a terrible place to stay but it did not live up to our expectations."

Service

Pros:

• "Very polite friendly staff, excellent service, we didn't eat today, but will be calling in the near future to eat as the food being served looked amazing!"
• "The service was excellent; we turned up for breakfast a little late but was still given a good service."
• "Great service and they've made a lovely job of sprucing up the beer garden."
• "the staff were exceptionally friendly and welcoming"
• "the staff efficient and friendly."
• "Staff are helpful and friendly."
• "The staff were all brilliant, their customer service was spot on."

Cons:

• "Even though the staff are friendly, and the food quality is good, the service is absolutely appalling!"
• "Unfortunately the place became busy as we finished our meal and we seemed to get forgotten."
• "Waited for a v long time for food. They forgot 2 meals, 1 came after everyone else had finished eating."
• "We booked a table for 5 and at 6 we were still waiting for our food."
• "Staff are very young, not really clued up, didn't know how to use the till."
• "staff were not very professional having conversations between themselves swearing at the top their voices"
• "After a 50 minute wait we complained, paid for our drinks and left."

Food Quality

Pros:

• "Food is good and reasonably priced."
• "Amazing food! We had chicken burgers and sweet waffles for pudding, it was all delicious."
• "Had the best Sunday roast in a long time, 3 different veg perfectly done (very unusual these days), plenty of roast and mashed potatoes and an excellent helping of meat with Yorkshire pud."
• "food was excellent"
• "Went in for decent meal,salmon,salad with chips and chicken tikka masala,very tasty."
• "The food was superb. We ate both evenings in the pub."
• "The food itself is very good and served quickly so no complaints there."