Middletons Steakhouse & Grill Reviews Summary

Category: Steak house Peterborough

Address: 9-15, Bridge St, Peterborough PE1 1HJ, United Kingdom

Phone: +441733512386

Rating: 4.2
based on 115 reviews.

Accommodation and Seating

Pros:

  • "We were a large group and they were happy to accommodate us on short notice."
  • "I didn't have a booking but they found me a table straight away."
  • "We did not have a booking but went to Middlestons Steakhouse in Peterborough and we were given a table straightaway."
  • "On arrival, I was greeted by the bar staff who I believe may have been the manager."
  • "The wait staff were fantastic, very attentive and polite."
  • "Given we called in on a Saturday night with no booking, they accommodated us."
  • "We went as a group of 9 having pre-booked online."
  • "Went with my family food was superb, speed of service and the staff were great."

Cons:

  • "We went as a group of 9... They seated us in cramped conditions when there was more space in a different part of the restaurant."
  • "The service was so awful we left before our mains came out."
  • "Terrible experience at Middletons today; went in and asked if any tables available and told no 'we are fully booked'."
  • "Struggled to catch attention of the waiter to order."
  • "Waited 75 minutes for food to arrive, during this time only one person came over to take our drinks order."
  • "The service last not was impeccable! They cattered for a party of 20... however, it was very noisy."
  • "On arrival we were advised we were actually the first Bottomless Brunch they've had booked in so we were a bit worried."
  • "We came for dinner here. Unfortunately we were 6 minutes late, the waitress was incredibly rude about it."

Food Quality

Pros:

  • "The food was delicious, steak cooked to perfection."
  • "I had the classic mixed grill and it was good, there were no complaints from anyone about the food."
  • "The roast potato’s were lovely, and Yorkshire puddings were fantastic!"
  • "The quality of the food here was lovely and perfectly seasoned."
  • "Great food for all the family. My Rib Eye steak was easily the best steak I've eaten in a very long time."
  • "I had calamari and surf (half lobster) and turf (sirloin steak), was very nice."
  • "I would recommend the garlic and chilli prawns for the starter and definitely the 12oz fillet for main as they are just amazing."
  • "The steak melts in your mouth and tastes amazing!"

Cons:

  • "The food was okay. The flavour was pretty bland but nothing out of the ordinary."
  • "The vegetables were a bit of a let down. They were ice cold and hard so not very pleasant."
  • "Unfortunately, I have barely anything positive to say about this branch of Middletons. I dined with 6 other people and 3 of us sent items back for being undercooked."
  • "The steak was cooked well but the ribs were very poor quality and covered in a cheap tasting bbq sauce."
  • "The seafood grill was genuinely terrible. One overcooked prawn, a sea bass fillet and a salmon fillet which were clearly frozen."
  • "We had to send a steak back I don’t think it went down very well because it was then sent back out completely different to what was asked for."
  • "I had the salmon and it was perfect, so well cooked. I tried my sister's seabass and that was lovely too."
  • "The chef was shouting orders to the kitchen staff extremely loud and constant that we could hear from the far side of the restaurant!"

Service and Staff Attitude

Pros:

  • "Our waitress was lovely and we had a good laugh with her."
  • "However, the staff were very polite."
  • "The waiter we had called Mark went above and beyond his service was 100% made the experience absolutely brilliant."
  • "Very attentive staff. Friendly and smiley."
  • "The staff here were lovely. I was amazed by how wide a range of food they served."
  • "The staff are extremely welcoming and even on a Saturday night when the place is packed I felt the wait time was rather short."
  • "We walked into the restaurant mid-afternoon on a Saturday but were seated straight away and our drinks order was taken."
  • "The wait staff were fantastic, very attentive and polite when we raised an issue with the food."

Cons:

  • "The service was very slow."
  • "Sadly that is where the service stopped. not once did any of the staff smile."
  • "Smiles cost nothing, professionalism is everything."
  • "Visited this restaurant this week, the service was so awful we left before our mains came out."
  • "The service was terrible, all of the staff were miserable."
  • "We waited over an hour and had to ask where our food was."
  • "Firstly I like to say I don't normally complain but on waking this morning I found myself still upset about the meal we had experienced at the Middleton."
  • "The food was nice would prefer a little more with steak meal choice."

Price and Value

Pros:

  • "The prices here are good, especially for the quality of food you get."
  • "Steaks are very good and prepared according to your wishes. Prices are appropriate and worth to pay for good quality dishes."
  • "It was absolutely amazing. Paid and ordered with my phone, steaks were cooked to perfection, lobster was fantastic."
  • "Always a fabulous experience at Middletons... and all reasonably priced too!"
  • "We were impressed with the starters which were good sized portions and really tasty."
  • "Tasty food with lots of options for all. The food is very reasonably priced too."
  • "Excellent food quality and service. Takes a little longer than usual to arrive but it's worth it."
  • "Quality comes with a higher price but again it's worth it."

Cons:

  • "The drinks however were fantastic; a bit overpriced but they tasted amazing!"
  • "The price for 4 of us and 4 drinks came to just shy of £120."
  • "Althoigh food is very mediocre, very expensive for what you actually got."
  • "Mandatory service applied to bill, when service was nothing special."
  • "The beer options are as limited as they are overpriced +£4.50 for 330ml bottle."
  • "I wasn’t happy with my £30 plate of food the side salad was clearly past it’s best and starting to go brown."
  • "Massively overpriced for what they offer. Our waiter was excellent, however the food was not."
  • "Ordered 2x 10oz and both were at least 50% fat and gristle."

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