Argeela Reviews Summary

Service

Pros:

• "One of the best customer Service, do snacks and sheesha, it has a lot of crowd over the weekend nights."
• "Food is great, staff are very friendly and helpful to the extent of even making a shisha for us."
• "Milad has been giving excellent service and looked after us."
• "There’s a lovely lady who works there (Keisha) she was so lovely, helped us out a lot, she was so kind and funny."
• "The afro Caribbean gentlemen who gave our food from the kitchen was great smiled and asked if we needed sauce and anything else."
• "All the staff were friendly and approachable."
• "The staff are always very pleasant especially Saleem (I hope that's his name!)."

Cons:

• "We were forced to sit next to a couple and the waitress was obviously flirting with the customers husband."
• "The theme is amazing, although there are some issues with the staff me and my friend ordered two shawarma wraps with fries received the plates and the waitress walked straight off."
• "Bar staff were very rude upon arrival."
• "Poor service and although we booked a table, we still had to wait an hour after we arrived for ours."
• "Seems like the service ain't a priority anymore."
• "The waitress was very abrupt."
• "Terrible service! Ordered £100 worth of food drinks and sheesha & the idiots behind the bar sent it to the wrong table!"

Shisha Quality

Pros:

• "Great atmosphere and a great selection of sheesha flavours excellent stuff."
• "Tasty shisha."
• "The sheesha is good and has amazing decor."
• "Probably the best shisha I've ever smoked in a big name shisha lounge."
• "Definitely the best shisha spot in Birmingham to chill out with friends. The restaurant is beautifully decorated and there is a good selection of Shisha to choose from. Amazing staff and trust me you won't be disappointed."
• "Best shisha in the Midlands!!"
• "Shisha is outstanding usually the places I smoke it is a let down after around 20 mins here it was great throughout the night."

Cons:

• "Shisha came out and it was burnt."
• "The shisha we ordered died as the coal wasn't changed at all."
• "Been twice to this lounge and the Shisha is terrible!"
• "Shisha had a burnt taste, staff ignorant and rude."
• "The shisha itself? Words cannot describe how filthy and distasteful the flavourless shisha has been."
• "The shisha was poorly made, overly harsh and coal service was few and far between."
• "Shisha was not good."

Food Quality

Pros:

• "Food is great, staff are very friendly and helpful to the extent of even making a shisha for us."
• "Had some food which was absolutely yummy definitely recommend the lamb chops."
• "I would give the food 10/10 at this place!"
• "We only had starters but they were good, there was a lot of options for food."
• "Food came out on time crispy chips with my club sandwich :) then my banana milkshake topped off with a raspberry kiwi mint shisha 10/10."
• "The food is amazing and everything comes out in good time even when they are quite busy."
• "Loved the foods."

Cons:

• "Food had no taste."
• "The food was literally dead. A dry meal and a total waste of money."
• "Waited ages for the food, when it finally arrived it was of a poor quality."
• "The food came out 30mins after ordering, nearly cold."
• "However the food was ok but for the price of a burger and chips it is not worth the price."
• "The food came out very late - approx 45 mins to an hour after ordering it and it for some reason it was terrible."
• "The food was so cold and just disgusting."

Ambience and Decor

Pros:

• "Lovely place to visit when it's not very busy... nice place to visit with friends."
• "The place is really nice inside."
• "First time visiting this lounge and was really impressed by the interior design."
• "Such a great place to go for shisha."
• "Music was great, nice chilled atmosphere."
• "The decor is very posh and will recommend to everyone."
• "Beautiful decor..makes you forget your in Digbeth."

Cons:

• "This place has gone downhill recently."
• "Weird vibe won't be returning."
• "This is a back street place, run by an unprofessional management team."
• "Argeela Lounge - a name you seen on former world champion Amir Khans boxing kit - you would think it’s a high end venue with classy people. Unfortunately it’s an absolutely low level establishment for the lower end of society, uneducated people and criminals."
• "A very seedy and uncomfortable place to be."
• "The lounge itself was freezing."
• "It can get very cold in there."