The Castle Inn, West Lulworth Reviews Summary

Category: Pub Wareham

Address: 8 Main Rd, West Lulworth, Wareham BH20 5RN, United Kingdom

Phone: +441929400311

Rating: 4.3
based on 453 reviews.

Staff and Service

Pros:

  • "The staff were all exceedingly helpful and pleasant and made our stay very enjoyable."
  • "Excellent service and attention from Dylan, who was very welcoming, professional and knowledgeable about the company and their products."
  • "The staff and manager were extremely friendly and attentive to our needs."
  • "The staff could not have been more accommodating."
  • "The staff are really friendly and recognised us each time we came back from a walk or appeared for breakfast."
  • "Staff all very friendly and breakfast was great."
  • "The staff were very helpful, friendly and welcoming."

Cons:

  • "But the music show was dreadful. Not only was it so loud you struggled to hold a conversation if you had a table in the bar but the singer couldn’t sing in tune."
  • "I mentioned this to the waiter who did nothing."
  • "Prior to arrival I called every day for 6 days to book a table for dinner - no answer and no response to my voicemails."
  • "On arrival we were met with surly antagonistic and rude staff - a manager screamed at us across all the lunchtime diners."
  • "The manager became belligerent and sarcastic and became very argumentative."
  • "Took a friend to Lunch, staff all have an attitude considering there were no customers."
  • "The staff seemed to have no communication or flow in the order of service despite the lady with the black bobbed hair telling us she had been working there for 23 years?!"

Food and Drink

Pros:

  • "Nice selection of cocktails and beers."
  • "And the food was top notch, lovely steak for £23, with a superb breakfast the next day."
  • "The food was excellent, there was a lovely atmosphere in the pub, very warm and relaxing."
  • "Food was delicious, good selection of vine and tasty beer."
  • "The food was excellent and the bar had a good range of drinks, including non-alcoholic options."
  • "The food at the pub is excellent."
  • "The meals were excellent evening and breakfast."

Cons:

  • "The meal for what it was was overpriced."
  • "The featherblade steak and mash dish was cold and the food luke warm."
  • "Only issue was unfortunately no food in the afternoon as the chef was taking a break."
  • "Food was mixed - my crab and Linguine pasta was soup like with no hint of crab and sunday roast had to be sent back as the meat was visibly dried out."
  • "The vegetable Wellington was undercooked and the roast potatoes had been reheated too many times."
  • "Food in the pub tasted mostly frozen food heated up. Nothing we had seemed fresh."
  • "The linguine (when it finally arrived) was overcooked to within an inch of its life."

Rooms and Accommodation

Pros:

  • "The bedroom was a little cramped but the facilities more than adequate, including a large walk in shower and enormous towels."
  • "The room was well appointed and quite quirky hence the three stars, but not value for money at £237 per night."
  • "Our room was full of character and charm. Immaculately clean and well presented."
  • "The rooms were beautifully done, modern facilities but still kept the feel and spirit of the 16th Century building."
  • "The room and venue are beautiful and the small touches in the room like welcome drinks very welcome."
  • "Room very dark but clean and spacious."
  • "The room we stayed in was beautifully presented, with countless small extras that were appreciated."

Cons:

  • "Accommodation was very poor. Window broken and had tape across it. Black mould around windows, which is a health hazard."
  • "Room 2 was a beautiful bug room but being above the restaurant an early night is not easy until the restaurant goers leave below as can be noisy!"
  • "Room 10 is horrific! No bigger than a coffin, dark depressing and very noisy on the main road."
  • "Room was clean but definitely overpriced at £300 per night."
  • "Rooms are not cleaned only beds are made which I thought strange."
  • "Our room was gorgeous, cosy, stylish and beautifully finished."
  • "Although rooms are beautifully furnished they are incredibly small especially if you take your dog."

Location and Atmosphere

Pros:

  • "The location is pretty hard to beat."
  • "We had a wonderful stay which recharged our batteries, we really didn’t want to come home."
  • "The location and character of the Castle Inn is superb. Just a ten minute walk down to Lulworth Cove."
  • "What a brilliant pub. A very special rare find."
  • "Fantastic location, just about 7 mins walking from the sea."
  • "A comfortable, welcoming inn within walking distance of Lulworth Cove and the hill path to Durdle Door."
  • "The Inn is a short walk from Lulworth cove and the steps to Durdle door."

Cons:

  • "This used to be a great pub but has lost its village charm it's more like an expensive hotel cashing in on it's location now."
  • "We visited the Castle Inn on July 1st... A couple of weeks later we received a parking fine."
  • "Our room faced out onto the road so there was some noise but it wasn't overwhelming."
  • "The only seating outside at the front of the pub which is on a busy road."
  • "The streets are narrow and the paths come and go."
  • "Room 4 is very noisy."
  • "The window in Room 4 really demands triple glazing to avoid some of the problem."

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