YO! Cheshire Oaks Reviews Summary

Ordering Process

Pros:

• "Food all ordered and paid through the app and is much easier."
• "The second is to order some dishes from the waiting staff or via scanning the QR code on the table you sit at and ordering from your phone."
• "You order and pay on your phone and then your food is delivered on the belt using a traffic light system."
• "Each table has a call button so you never have to awkwardly wave a waiter/waitress over."
• "Staff all very friendly and explained how the billing works."
• "It super easy to price things since dishes are color coded by price."
• "The food was nice, the process was entertaining."

Cons:

• "After ordering food on the mobile phone, you have to log in again, and there is no internet."
• "Had all the faff of signing in to Yo Sushis internet in order to place order which won't let you tick the box decline data collection, it kicks you out."
• "Ordering food is very troublesome."
• "Forgot half our order despite ordering online via a QR code."
• "The new app system is terrible and a blatant attempt to get away with fewer staff."
• "Order via a QR code - what happens if you're not tech savvy like my Mom?"
• "The app didn't match the menu, or what was being advertised on the TV's, and no search function either."

Food Quality

Pros:

• "Blue Monday is excellent value, and the food was brought quickly when we ordered off the hot side of the menu."
• "For a vegetarian the choice is brilliant."
• "Ordered hot food to start - chicken yakitori and bok choi with garlic. Bigger portions than I expected and both delicious."
• "Sushi is super fresh."
• "Came to us quick enough that you know it was made fresh but we weren't waiting too long."
• "All the food was really delicious, fresh and tasty."
• "We ordered veggie and fish sushi and both were amazing."

Cons:

• "The salmon was brown instead of pink."
• "The sushi on the belt was a little sloppy, Chicken Katsu Roll & California Roll weren’t tight enough and fell apart when picked up."
• "Unfortunately the beef teriyaki tasted bitter."
• "Most of the food came out of the fridge, including the maki rolls."
• "The raw sushi was either off or spoiled which is a risk of illness."
• "Sashimi had bone in it which does happen but the presentation was not great and the rolls were only about half the size they should be."
• "Some of the belt transported sushi was a little drier than you'd like."

Service

Pros:

• "Really great service, staff were very lovely."
• "The attentiveness and friendliness of the staff and the restaurant manager was second to none."
• "Very helpful staff and pleasant to all, always happy to help."
• "The staff couldn't have been friendlier, food came really quickly and overall had a wonderful experience!"
• "Our waitress was so kind and friendly, even when we came back after only being there once she recognized us immediately."
• "The staff were very welcoming and helpful, really kind to my boy."
• "Great staff and great food! My favourites are the pumpkin katsu curry, avocado maki and inari pockets- but there is so much choice for vegans and vegetarians I could have something different every time I go!"

Cons:

• "Waited for sitting down, which is fine, then we ordered and one of the two items was forgotten."
• "I waited almost an hour for my sumo dish and the male waiter was rude and patronising."
• "Male waiters in uniforms did not have the patience to serve."
• "Staff wandering and chatting everywhere but no rush to actually put out food."
• "Staff were disengaged and not very welcoming."
• "Having just got out of hospital, i asked the blonde waitress if i could sit down whilst waiting for my takeaway. She said that i couldn't as seats were for diners."
• "We waited for a good 6 minutes at the front desk without any acknowledgement of our existence."

Value for Money

Pros:

• "Blue Monday is excellent value, and the food was brought quickly when we ordered off the hot side of the menu."
• "Visited twice for the Monday deals which are great."
• "Chips with seaweed were tasty. Teriyaki beef, popcorn shrimp, popcorn squid, Korean chicken and curry Pak choi with 2 glasses of wine and 2 beers was £45. Bargain."
• "Given what you get for the money, it's well worth a visit!"
• "Great place for good food at a reasonable price."
• "It super easy to price things since dishes are color coded by price."
• "Great if you're looking for a novel experience of dining."

Cons:

• "Very expensive!"
• "Very over priced, won't be back in a hurry, will be going to other sushi places."
• "I also feel that some plates are becoming over priced."
• "For the money they charge you just expect more."
• "Prices have gone up so much and not worth for what you get."
• "We took a piece of salmon, 4 very thin slices, you told me it would cost £6.5?"
• "Also, £3.25 for a carton of juice is a fairly large mark up by anybodies standards."

Ambiance and Cleanliness

Pros:

• "The whole restaurant was very clean and the amended ways of doing things due to Corona has improved in my eyes."
• "It's nice to sit and watch the staff cooking when they aren't in a bad mood which can be a little off putting."
• "Such a fun way to eat, with a selection of dishes coming round on the conveyor belt."
• "It's a bright place with cheerful staff, they are so friendly and attentive."
• "Absolutely brilliant! Went here today with my 2 young children and it was fabulous!"
• "Food looked fantastic on the conveyorbelt and restaurant was quite busy."
• "The staff here are extremely helpful and the place is kept much cleaner than some others that we've visited before."

Cons:

• "There was no tissue in the bathroom, the toilets were filthy."
• "Menu was small compared to pre covid."
• "First off table we were sat at the seat cushion was ripped showing sponge, looked very scruffy."
• "The lighting is dark and the food looks like it's been out for a long time."
• "Unfortunately our table was at the end of the conveyor belt so hardly any food arrived and the choice was poor."
• "Wasabi on the table was quite empty, not that we used it much. Also looked a little ropey, perhaps these need to be refreshed more often?"
• "Grubby, really poor ordering system now meaning half on app/browser and half off the belt and through staff."