Vincenzo Trattoria Reviews Summary

Atmosphere and Decor

Pros:

• "The restaurant has a warm and inviting atmosphere with friendly and professional staff."
• "Great atmosphere, friendly efficient staff, nice food and location."
• "Wonderful spot. I also loved the decoration: familiar yet romantic. So traditionally Italian."
• "The atmosphere where enjoyable and nice."
• "The place has a very warm cozy vibe and an authentically welcoming staff."
• "The food came out quite swiftly. However, the chicken seemed undercooked."
• "Cozy restaurant in the heart of Manchester City Centre."
• "What a wonderfully delightful Italian restaurant. Service was impeccable."

Cons:

• "Worst experience of my life!!! The manager kicked us out because we weren’t having any food."
• "Both our meals were served on a plate that was stone cold making the food go cold very quickly."
• "By the time our starter arrived we had drunk half of the two bottles of wine."
• "The service was not great at all. Had to ask for table water several times."
• "Food was OK just the service was totally characterless."
• "A pleasant family restaurant feel. Service could have been more on point."
• "One of the worst experiences I had in my life with this restaurant, the manager kicked me and my friend out."

Food Quality

Pros:

• "The portions were large and the ingredients were fresh."
• "Our favorite dishes are the risotto and the lobster raviolis; both are flavourful and delicious."
• "Food was so good I forgot to take a photo of the starters but the croquettes were incredible."
• "The food was brilliant and the staff were incredibly nice."
• "Authentic Italian experience. My pizza was absolutely top drawer—significantly better than some I've had in Italy."
• "The food here is very good with a kitchen that prepares lovely Italian dishes."
• "Food is exceptional, service is beyond expectations the team are so warm and welcoming."
• "The food was amazing and wonderful service! Such a nice relaxed atmosphere but still feels like a really special place."

Cons:

• "Honestly the dishes were not as delicious as we had hoped."
• "Apple pie is a bit too sour for our taste, but we like the chocolate fudge cake with ice cream."
• "But the spaghetti was a little bit overcooked and the sauce was a quite watery for me."
• "Nice place for a night out. Professional staff and service. The food was of good quality, but the taste was like regular pasta, nothing special."
• "We had a luke warm welcome when we arrived and a raise of the eyebrows from the hostess."
• "Both our meals were served on a plate that was stone cold making the food go cold very quickly."
• "The Olive Oil tasted like cooking oil, the calamari was chewy, the pizza cold and totally tasteless."

Service

Pros:

• "Our waiter Lee is friendly and helpful. Overall a wonderful experience dining here."
• "The last time I went my dish was too spicy for me, not their fault or mine but the waiter, Mariano, noticed my discomfort and offered to change it."
• "Lee and Rosa were absolutely fantastic, and the food was superb! Visited on Sunday 18th December and as soon as we walked in the service was great."
• "The waiter can read me a horror story and I'd still think the world is ok. The exact tone of voice you want from a complete stranger."
• "The service is amazing since the moment I stepped into the restaurant. We were in rush so only had starter and mean course."
• "Another reason why we had an incredible experience here was the friendly staff."
• "We had a wonderful dinner here on Friday night. The food and drinks were excellent, but the abiding memory was the quality and friendliness of the service."
• "The service was efficient and friendly. This was for a big birthday bash and we couldn't be more delighted with the quality of food, pricing, and wheelchair access."

Cons:

• "Worst experience of my life!!! The manager kicked us out because we weren’t having any food."
• "Didn't complain as we wouldn't be returning anyway...."
• "Excellent food but the annoying waiter that attended us was constantly correcting all my order."
• "We had a luke warm welcome when we arrived and a raise of the eyebrows from the hostess."
• "Ordered a main course and a Garlic Bread with Tomato, found a hair on the pizza."
• "The service was not great at all. Had to ask for table water several times."
• "Very rude staff. Rang in advance asking about booking a table and they said if was walk in only."