Giorgio Reviews Summary

Food Quality

Pros:

• "The chicken wings were good, but the steak was amazing. Cooked perfectly rare with a fantastic peppercorn sauce that complemented the meat without overpowering it."
• "The best Italian food I’ve ever had."
• "The food was very tasty and well presented in good portion sizes."
• "Amazing service and food was fantastic!"
• "Absolutely amazing food."
• "Espectacular food! We tried the pasta diavola and its to die for, the calzone is also really good as well as tiramisu and cheesecake."
• "The food here was amazing! We ate off the pre theatre menu. The portions were huge!"

Cons:

• "Spaghetti bolognaise was awful, had no taste."
• "An awful food. Not even close to Italians food."
• "The desert was obviously not fresh, looked and tasted store bought."
• "The 'King Prawn Linguine' was a bit misleading as the prawns looked more frozen than regal."
• "The starters were vile. The garlic mushrooms tasted of nothing while the chicken wings were in a pool of unspeakable sauce which was horribly sweet and clearly had sugar added!"
• "The pizza was underwhelming and the veg accompanying the steak was clearly cooked from frozen."
• "The food itself was bland and incredibly hot, microwave hot."

Service

Pros:

• "Loved the staff here, very attentive with the added bonus of the owner lending me reading glasses when he saw me squinting at the menu 😂"
• "The staff friendly and welcoming."
• "Very friendly staff, they will check on you if everything is alright..."
• "Our two waiters were attentive and chatty without being intrusive."
• "The service from the staff was excellent and the food arrived promptly."
• "The staff were amazing, very friendly and attentive."
• "The waitress was absolutely amazing, so helpful, so kind."

Cons:

• "Service was bad, had 3 different waiters at one time asking me if I wanted a coffee saying no x3."
• "Arrange for over 50+ people to visit for a celebration and it took 2 hours for our food to arrive."
• "Unfortunately we got missed so I had to go and find the manager to give him our order."
• "We had 3 waiters whilst eating and all appeared more interested in talking rather than serving."
• "Very very slow to take food orders."
• "When taking my order I was rushed. I said 1 dish and even though I wanted to order more, the waiter just walked away."
• "horrible place to go they have a waiter who is bald and his service is really bad he doesn't want to work I don't recommend this place."

Atmosphere

Pros:

• "The atmosphere and decor in the restaurant was lovely."
• "The atmosphere was relaxed and jolly."
• "A cozy restaurant with a hectic, but nice atmosphere."
• "Ambience is nice, warm, homey."
• "It has a cosy and warm atmosphere with a really comfortable feel."
• "The general feel of the place is warm and welcoming, and everybody else eating there seemed to be enjoying themselves."
• "Great atmosphere, cozy place, a dinner to remember!"

Cons:

• "Both the food and drinks are incredibly expensive - you wouldn’t mind paying if the quality of food or service reflected the price."
• "However, the atmosphere could be slightly noisy."
• "Tables are WAY too close together, was pressed up against the table the whole night."
• "if you need help getting down stairs or simply cannot manage stairs, consider another venue."
• "The setting is nice, bit stuffy."
• "A tight squeeze inside when sitting down."
• "The tables were too close to each other."

Value

Pros:

• "Both food and drinks prices were really reasonable and value for money."
• "The menu was really good and very good price."
• "Food is good with a fair price."
• "The price is also reasonable... they offer set meal for £22 (starter and main) which is very reasonable and the portion is big, even for the starter."
• "There’s an option for a pre-theatre meal which is 2 courses for £23 which is great value!"
• "Food lovely and a decent price."
• "The prices are very reasonable - especially considering the quality of the food!"

Cons:

• "The glass of wine was a little bit more expensive than I anticipated."
• "For 1 pizza, 1 garlic bread, 1 ravioli, 2 sweets, 2 non alcoholic drinks and 2 coffees = £60."
• "The food was nice but I think it was expensive for what it it."
• "The food is tasty but it's expensive for what it is."
• "If he had not have charged me £20 for 2 glasses of wine we would have kept our booking."
• "Wine was on the expensive side."
• "We ended up paying a horrendous amount of money."

Management and Policies

Pros:

• "She received a bottle of prosecco, a wonderful and thoughtful gesture."
• "We received free bottle of wine and garlic bread."
• "We got served a complimentary limoncello, which was gorgeous."
• "We had a complimentary garlic bread and Limoncello shot."
• "The best thing was the attention from the staff and from Davide who was very friendly and willing to help us with everything."
• "He was incredibly apologetic and went above and beyond to rectify this."
• "The staff were extremely friendly and authentically Italian which made the atmosphere even better."

Cons:

• "None of the 10% service charge, automatically applied to the bill, goes to the staff!"
• "When the bill came they had the audacity to apply a 15% discount to only the food bill and not the drinks."
• "10% service charge added to bill which I personally didn't like."
• "I also didn't like the Italian manager telling me service wasn't included in the bill and directly asking me if I would like to add service and how much."
• "Honesty counts for a lot and when a restaurant adds a service charge to a credit card payment after adding one to the bill they don't get my repeat business."
• "The one thing I did not like however is the automatic 10% service charge - that should really be left to the customers discretion."
• "Also dislike they add an ‘optional’ service charge."