The Lock Inn Café Reviews Summary

Service

Pros:

• "The staff were friendly and helpful despite being very busy on the hottest day since the 1970s."
• "Superb service, genuine friendly atmosphere."
• "Service was quick and friendly."
• "Staff was friendly and eager to help."
• "Fabulous staff, so friendly and helpful."
• "Staff today we're exceptional, went above and beyond to assist one of my party who has celiac."
• "Very friendly, cheerful staff."

Cons:

• "The place has gone down hill a bit, the food is nothing special the service is too slow the outside seating is over the top."
• "Service was extremely slow - we were warned and it wasn't the fault of the people working there - they just need more of them!"
• "We waited 20 min for the waitress to come by our table."
• "Service was super slow and not at all attentive despite not being very busy and having a lot of staff around."
• "Service was a bit slow."
• "Service not so good, very slow (40 min wait) and none of the tables were cleared or cleaned."
• "Waited over half an hour to get 'noticed' and then served."

Food Quality

Pros:

• "The famous boatman breakfast (with added black pudding) was excellent value & was huge, I struggled to eat it all which was a first for me."
• "Portion sizes were very generous, food was fresh and very tasty and reasonably priced."
• "The food is fantastic."
• "Food was good and service was quick and friendly."
• "The food was absolutely delicious. The chicken and leek pie is very tasty and the portion is very generous."
• "Good hearty portions of lovely homecooked food."
• "The food was excellent...well presented and large portions at reasonable prices affordable for families."

Cons:

• "Used to be a lovely breakfast, but gone down hill dramatically don't know where they get there sausages from but there are the worst sausages I've had."
• "The food came out and the toast, smoked sausage, fried bread and hash browns were well over done."
• "The food itself was underwhelming."
• "Nice venue, but very poor quality food, made with cheap ingredients and over priced."
• "Food was mediocre, burnt black pudding and sweet tasting hash browns - from place that make breakfast as specialty..."
• "The food was ok, although we felt in general it was not up to the standards the reviews suggested."
• "Very poor quality food, made with cheap ingredients and over priced."

Atmosphere & Location

Pros:

• "Love sitting on the moored up narrow boat in their garden."
• "Visited on a beautiful summers day. Plenty of seating on the edge of the canal so able to watch the long boats."
• "The location is lovely, it gets very busy so if you're looking for a romantic meal this isn't the place for you, picnic type bench seating, buzzing atmosphere and a canalside view."
• "Love this place so much, food is amazing and the location is the best."
• "The outside is really nice."
• "Great location for a stop off on a canal boat trip, as we did."
• "Stunning location just at the lock gates in Bradford on Avon, with overhanging willow trees and a good spot to get the sun."

Cons:

• "The whole place is just looking tired now. It needs refreshing and given a new lease of life."
• "It's not a relaxing space any more but can be awesome again! Please bring back its charm."
• "The boat we were seated in was mouldy. Black mould on the walls and ceilings."
• "Felt cramp inside."
• "It's like a tacky greasy spoon now and the addition of a corrugated plastic roof is a crying shame!"
• "Be careful of the big step down onto boat - miss your footing and you'll get very wet!"
• "Tables get a bit mucky from bird mess... could do with a go-over with the pressure washer!"

Value

Pros:

• "The famous boatman breakfast (with added black pudding) was excellent value & was huge, I struggled to eat it all which was a first for me."
• "Portion sizes were very generous, food was fresh and very tasty and reasonably priced."
• "Excellent value."
• "Great value for money."
• "Food and drink cheap compared to The Canal Tavern-£7.50 for 2 large orange and lemonade at the Canal Tavern while £7.00 for 2 large orange and lemonade plus a bowl of chips and one of onion rings et the Lock Inn."
• "The food is delicious and excellent value for money."
• "Good food at good prices compared to some other eateries in the area."

Cons:

• "But the prices were high. Much higher than expected."
• "Ordered a toasted ham and cheese sarnie which was a bit over priced at £4.75."
• "Used to be a lovely breakfast, but gone down hill dramatically... over priced food over priced drinks."
• "Slightly overpriced drinks sadly."
• "Really expensive, £15 for a baked potato!"
• "It's always been a busy place being so located close to the canal...& the prices!! Too costly."
• "Food was nice but pricey for what it was."