Brody's Breakfast Bistro Reviews Summary

Value

Pros:

• "And at £9.95 for all you can eat including drinks, the price is outstanding and very reasonable."
• "You pay just under a tenner for all you can eat and drink which is just about right."
• "Speaking of value, Brody's is an absolute steal."
• "Price is amazing for what you can get."
• "It was seriously affordable!"
• "For the price paid it was good value."
• "All of this for less than £10 for unlimited food."

Cons:

• "Terrible. £20 for 2 beans on toast."
• "Food was alright but not worth the cost."
• "£11.95 and I could barely eat a quarter of it, definitely not worth the money paid."
• "Paid a fortune for a standard breakfast pretty much."
• "Got charged 10 pound for toast and a waffle for my 12 year old."
• "3+ years later and it is now so expensive i wont likely be back anytime soon."
• "The £12 blanket charge is too steep imho."

Food Quality

Pros:

• "With the ultimate breakfast you have access to limitless Full English Breakfast which is regularly topped up with freshly cooked food."
• "All tasted delicious - fresh and seasoned, you could tell it was quality stuff."
• "The waffles are truly amazing, definitely need to share!"
• "Including the best bacon I've ever eaten."
• "The food is absolutely delicious."
• "The food was amazing, fresh bread, fresh sausages, chipolatas and bacon."
• "Food tasted amazing, the bacon and eggs were cooked perfectly."

Cons:

• "The food is a little dry at times."
• "Lots to eat but quality is average."
• "Everything was saturated in cooking oil."
• "The food has lost its quality, lacking in taste, the orange juice was thick and bitter as was the coffee."
• "Eggs tasted of chemicals and over cooked no runny egg more like hard boiled, bacon so tuff you couldn’t even cut it, cheap sausages, over cooked hard hash browns."
• "The waffles taste pretty sickly."
• "Waffles were dry, fell apart and tasteless."

Service

Pros:

• "The staff work non stop."
• "The staff were really great and kept the place clean between dealing with customers."
• "Even more so, our server Tom, who was also the gentleman to serve us a few months back, goes above and beyond to make sure all of his customers are satisfied and there is nothing else we need."
• "Service like this is hard to find in so many places."
• "Very friendly and helpful staff."
• "The staff were incredibly welcoming."
• "Really friendly staff and tasty, quality food all at a sensible price."

Cons:

• "Just came in today bout 11 and the man was so rude to us."
• "Disgusting customer service, very disappointing."
• "No customer service at all."
• "The staff ignored us during our visit and we were not thanked upon leaving."
• "Really poor customer service."
• "We were very rudely turned away at the door and given no explanation to why we could not have our small and well-behaved dog with us."
• "The guy at the till is overworked and underpaid hes starts telling my family to clear the plates up while we were still eating."

Ambiance & Cleanliness

Pros:

• "Brody's provides a warm and inviting ambiance that sets the stage for a relaxed breakfast outing."
• "A clean and pleasant atmosphere and overall a pleasant experience."
• "It has a good atmosphere just like planet earth."
• "The restaurant seemed clean and well kept!"
• "The restaurant is very clean and tidy."
• "Clean and sanitary."
• "The restaurant is very clean and tidy. Limited seating. Toilets are clean."

Cons:

• "A concept designed without hygiene in mind."
• "With dirty tubs of different spread completely unprotected food and an open plan dirty dish area this is easily the most disgusting place I've ever eaten."
• "Tables were filthy."
• "It didn't feel particularly clean."
• "Toilets do not feel very hygienic and need to be cleaned more regularly."
• "Seating area and tables very dirty too."
• "Very dirty place. The toilet was disgusting and obviously not cleaned regularly."

Innovation

Pros:

• "I like the personal toaster on each table because let’s face it, who likes cold hard toast?"
• "The addition of toasters on tables is also a very nice touch and meant i can toast my own bread exactly the way I like it!"
• "Buffet includes fresh bread and each table has a toaster."
• "Each table has its own toaster, with white and brown bread available."
• "Includes the novel self service waffle grills."
• "Make your own pancakes and waffles."
• "You can then help yourself to an unlimited full english, toast, cereal, pancakes, eggs and a range of condiments."

Cons:

• "The pancake machines take forever to make pancakes and they only give 2 at a time."
• "Service: people were nice enough, but for instance if you want waffles or pancakes you have to ask (rather than them being ready like the eng breakfast)."
• "Asked the waitress for pancakes got told we don’t do pancakes here only waffles, bit disappointed."
• "They don't do pancakes anymore (even though they're still advertising them)."
• "The only small issue I have is since the pandemic they have stopped allowing you to use the waffle makers yourself and you have to ask a member of staff to make them for you."
• "Mmmm 11am and no pancakes, no coffee, no orange juice and pepsi is mixed like dishwater! I'll be coming back soon....not"
• "No clear menu for the options for what you're paying for, and they don't explain what the options are."