Plateau Reviews Summary

Atmosphere

Pros:

• "Such a buzzy atmosphere at any time of the day."
• "Superb low light Atmosphere, welcoming and VERY Knowledgable staff."
• "Lovely setup just a step away from the narrow lanes opposite the Town Hall, sat outside in a warm August night."
• "Mostly delicious, lovely atmosphere."
• "Ambience spot on with a funky, lively vibe."
• "Pretty small, loads of atmosphere especially at night."
• "The atmosphere is very relaxed and it’s the place to go where you wanna have your seafood with wine."

Cons:

• "A touch loud inside."
• "It's really noisy!"
• "The place is too dark, noisy and uncomfortable. It has no atmosphere whatsoever."
• "Restaurant is really dark, but full and buzzing."
• "Also the music was far too loud for a dining experience."
• "The room was a bit dark and every time we asked for the lights to be turned up one of the staff kept turning them down."
• "The “optional” service charge was pre added to the bill."

Service

Pros:

• "The staff are awesome and helpful."
• "Service is really good, on it but not in your face."
• "The service was fast and we were really well looked after."
• "As soon as we walked in nicely greeted, they went out of their way to find us a table."
• "Staff are always friendly and helpful with questions about the food and their organic wines."
• "Our waiter was also amazing & so patient & helpful in accommodating our dietary requirements."
• "The best customer service at the bar and the rest of the FOH."

Cons:

• "But the worst was the arrogance of the staff who made to feel at fault when we asked how much longer the food would take after waiting such a long time."
• "For £80 a head (4 of us with a bottle of wine to share and 2 courses) it's now over priced."
• "We were hurried out, even with 3 spare tables for two around is."
• "After waiting a while for service, our server was rather unwelcoming and seemed disinterested as did the person behind the bar."
• "Good wines but terrible service."
• "Avoid at all costs - rude and unwelcoming staff."
• "The staff could do with some lessons in customer service because they appalling."

Food & Drinks

Pros:

• "Amazing wines."
• "The balance of spice and marination in the dishes is delightful."
• "The food is phenomenal, wine list is a real natural wine lover paradise."
• "Lovely wine, tasty bites and a bit different."
• "Incredible playlist (they play vinyl records)."
• "Imaginative and delicious tasting plates."
• "Every dish was delicious, and seemed like really good value."

Cons:

• "Bloody expensive!!! Not that I mind paying a little extra but the portions were definitely not on the generous side!!!"
• "Some of the wines by the glass can be a bit peculiar."
• "The food was very oily and did not taste great in general."
• "Portions are on the small side and some of the table were still hungry after working their way through the menu."
• "The large plate/main course was underwhelming, the textures were great but the flavour was too fishy."
• "The vegetarian food was a little bland and the tempura was very greasy."
• "Unfortunately we ordered a dangerously over salty side of Brussels tops with anchovy dressing."