Chennai Dosa - New Malden Reviews Summary

Food Quality

Pros:

• "Absolutely delicious food. We tried the prawn ghee roast which was amazing 🤩"
• "The mutton gravy/mutton curry is AMAZING!"
• "Food taste is excellent.. The staff members are very humble and Kind."
• "Excellent buffet always fresh food and quality is amazing."
• "Their breakfast buffet is absolute value for money with good variety."
• "The food is always top quality, as well as the service."
• "Very authentic taste and perfectly spiced. Each item tasted distinctly different."

Cons:

• "The chutney tastes so stale."
• "The curry was immediately off-putting due to its unpleasant odor, which hinted at spoilage."
• "Ordered Chicken Dum Biriyani and it tasted like 2 days old."
• "The bhatura was drowning in oil, and the chana masala they served had a pungent smell, clearly indicating spoilage."
• "The Chicken Chettinad curry seemed to have been deliberately spiked with a last minute throw of chilli powder to the point the raw smell of the powder was apparent."
• "The mutton curry had one piece of mutton which was basically a bone piece with less than a teaspoon of meat."
• "The idli and vadas were stale, the sambhar tasted awful."

Service

Pros:

• "The female waitress (possibly manager) was wonderful. Very energetic, upbeat and efficient."
• "Service is very friendly and fast."
• "Very good service."
• "Thanks for wonderful service again!"
• "The service is polite and well mannered."
• "Service is welcoming and attentive."
• "Staff is friendly and lovely."

Cons:

• "It was the worst service and food quality was not good either."
• "Despite our polite complaints, the server adamantly denied any mistake and even tried to argue with us."
• "Pathetic food and slow service!"
• "The service was extremely slow and unresponsive."
• "Horrible & rude customer service, very ignorant & don’t listen what the customers are ordering or saying."
• "The waitress was rude."
• "Service was bad. Long waiting and no one was interested to come and take order."

Price and Value

Pros:

• "Prices aren't eye watering - £32 for 3 dosas, a plate of idli and a Chettinad curry."
• "Came to Chennai Dosa and I had a fantastic meal. Very authentic dishes and super reasonably priced."
• "Love this restaurant. Great value, always ending up bringing the leftovers home."
• "A nice ambience, excellent service and tasty veg/non-veg food for a very good price."
• "Very authentic dishes and super reasonably priced."
• "The best place for Indian-South indian food. ❤❤"
• "Just recently went for Sunday lunch and there was a buffet for a good price (veg options £6.99, meat and veg options £8.99)."

Cons:

• "Also £2.25 for 2 Veg rolls is a little steep - especially when across the road, you can get 4 Veg Rolls for £2."
• "The non veg buffet selection is awful with gravy over bare mutton bone."
• "Be careful to enquire about the qty of chicken/mutton pieces before ordering!"
• "We came for buffet and no food at all! Paid full price 6.50 for breakfast buffet but they had only ate Uppima."
• "The size of the vadaa's (doughnuts) with the sambar have shrunk tremendously compared to other south Indian restaurants & the food is generally quite salty."
• "Disappointed, We had ordered pongal, dosa & vada, pongal was very dry and was unable to eat, vada was not fully baked."
• "Utterly disappointed on receiving Chole bature which tasted like tikka masala curry mixed with chickepeas."

Ambience and Cleanliness

Pros:

• "Everything neat and clean."
• "The decor is basic but clean."
• "Came to this restaurant by chance, the decor and ambience doesn't give you high hopes but the food is delicious."
• "A nice ambience, excellent service and tasty veg/non-veg food for a very good price."
• "Atmosphere was cold with only 3-5 people were there to have lunch."

Cons:

• "Not a very pleasant experience... No one was wearing face mask except the guy who took And handed over my order."
• "The venue is a little congested and reminds you of roadside southindian dhaba cafe, this is just my observation."