Bacco Lounge Reviews Summary

Atmosphere & Decor

Pros:

• "Really light upstairs with the windows and seems like a great venue."
• "Trendy, loud music, low-lighting, Boho-chic."
• "Dog friendly, vegan and gluten free menus, small outdoor seating area, lovely decor and lighting gives place a unique and charming atmosphere."
• "The general atmosphere in Bacco Lounge was relaxed and pleasant and all three of us could have quite easily spent the whole afternoon there!!"
• "Good spot for coffee/lunch/dinner. Has a really lovely vibe, very relaxed and calm."
• "beautiful rustic vibe, really good food and a very homely, authentic aesthetic."
• "The place atmosphere is cozy, good for couples, groups and even families."

Cons:

• "Our only criticism is that the music is too loud - the volume seems to be increased as the place fills up so making conversation more difficult."
• "The music is too loud, so the five couples in our group couldn't converse freely."
• "Music can be a bit loud at times, which doesn't really play to its strengths though."
• "The atmosphere started out nice, until the lights were dimmed to non existence and the restaurant was lit by the bright white luminescence of the estate agents opposite."
• "Only complaint is that the menus where not clean ~ really grubby and very off putting ~ hence no order of food!"
• "Only downside floor was very dirty and sticky like it hadn't been cleaned from the night before."
• "Being stuck in a corner behind a wooden screen made us feel like second class citizens."

Service

Pros:

• "Stopped in on the off chance on a Saturday. Exceptional service."
• "The staff make a point of asking about food allergies, and are generally friendly, polite and helpful."
• "The staff always friendly and a good selection of drinks."
• "Our waiter was amazing."
• "Hosts Ben, Lewis, Holly and Vicky were lovely while catering at different times."
• "Staff were friendly and the service was smooth."
• "The service was quick and the atmosphere was casual and comfortable."

Cons:

• "They had sold out of one type of lager and the other was flat. They had also run out of coke on tap, not good for a couple of drinks!"
• "We asked a waitress to check and she never came back."
• "Service was less than appalling."
• "We sat for a good 30 minutes before they cleared our plates away, we were left with a table half full of empty glasses and bottles."
• "Service, I don't know maybe I am not used to this style of restaurant, I wish they sort of explained things when we entered."
• "We were completely ignored by all members of staff despite them seeing that we were stood waiting to be seated."
• "Incredibly rude and disorganised. Ordered and payed for something via app. Waited over 40 mins with nothing served."

Food & Drink

Pros:

• "Food and drinks are always good, reasonably priced, and lots of options."
• "A great experience and lovely place to meet up with friends and not have any washing up to worry about."
• "Just passed and seen the tapas Tuesday deal, 3 plates and a glass of wine for a tenner."
• "Very good food, many food options, e.g. vegan, gluten-free, vegetarian, and meat."
• "From the halloumi sticks with their smokey sweet chilli jam accompaniment, to the buttermilk chicken, each dish is well balanced and delicious."
• "The food is on the expensive side, but this is justified by the quality."
• "The food was simple but very nice."

Cons:

• "Nice looking place, friendly staff but as I was going for food which was very POOR."
• "Food sent back twice for being over cooked but came back even worse."
• "As vegetarians, we had only one option: pie, mash and vegetables. The pie crust was too thick, the pie itself was bland."
• "The fried food [calamari and buttermilk chicken] was over fried, came out cold and was thoroughly soulless."
• "The food tries to be a bit better than it actually is, sprinkling herbs on beans on toast doesn't do anything other than get annoying."
• "However, the prices don't justify the food quality. Very lazily drawn together."
• "All style and no substance. Great looking decor, terrible food."