Charnallies Restaurant & Bar Reviews Summary

Service

Pros:

• "The waitress was very polite and helpful in any adjustments we made for allergens and preferences, and everything was brought out in a timely manner."
• "Staff were very helpful and were prompt at providing help where needed."
• "Our waitress was exceptionally brilliant."
• "Happy friendly attentive staff!"
• "Staff went above and beyond they were fantastic. Really friendly and helpful."
• "The staff are so friendly, and nothing was too much."
• "Lovely waitress Kate who was so friendly and helpful."

Cons:

• "Arrived at 6 pm waited 15mins for drinks and order to be taken then waited over 1/2 hour with nothing."
• "We weren't warned that we would have to wait more than an hour for pizza and wrap."
• "Waited an extra half an hour for our food, including 2 x kids and it all came out cold."
• "Food was REALLY disappointing and the service even worse."
• "The service was terrible we was pointed to our table and not shown. Our drinks took nearly 20 minutes to come."
• "Waited over an hour for our mains to arrive."
• "We had to halle with the manager before he would take it off the bill."

Food Quality

Pros:

• "The steak is amazingly cooked!"
• "Food was exceptional considering the low cost."
• "The food was AMAZING, such good value for money."
• "The food was tasty, plentiful and all freshly cooked."
• "The portions were enormous but not too much that you couldn't finish it and most importantly it was tasty."
• "The steaks are so good. Always tender as anything."
• "Food was tasty and freshly Cooked."

Cons:

• "The chip's tasted 1/2 done and were cold... the peas were the same cold and just defrosted."
• "Food was pretty average not great value for money."
• "Fish was All right, a bit burnt but the chips are nothing to write home about."
• "Worst fish (haddock in batter) I guessed it was probably pre cooked and they just heated up."
• "Prices were expensive and quality and portions were poor."
• "The pizzas tasted off and the pasta was burnt."
• "The steak is like rubber."

Value for Money

Pros:

• "Prices very very fair especially in today's world."
• "Food was exceptional considering the low cost."
• "The food was AMAZING, such good value for money."
• "Compared to The Black Boy in Weeley where you pay £10+ for a small portion of lasagne with nothing extra (not even a salad) it was good value for money but still cooked fresh!"
• "Prices reasonable too."
• "It was excellent value for money."
• "Great value for money."

Cons:

• "Food was pretty average not great value for money."
• "Prices were expensive and quality and portions were poor."
• "£15 for the meal I ordered absolute joke."
• "Absolutely disgusting! Luckily being in great company helped but to be charged £30 for a 3 course Xmas meal consisting of a chicken skewer with 2 bits of chicken and dried up salad then roast beef (not even actual beef but microwavable meal quality) with cold veg and anaemic potatoes followed by stale cheese and crackers takes the biscuit."
• "Very high prices for a bacon cheese burger with chips a fajita meal from the lunch menu and 3 large drinks was £30."
• "Extremely over priced for the cheap products you receive."
• "Paying 46 pound for 2 drinks and some indeterminate microwaved matter is a joke."

Ambiance and Cleanliness

Pros:

• "Very clean."
• "Close to Clacton Pier, amusements, and town centre shops."
• "Lovely atmosphere. Very friendly and accommodating staff."
• "Lovely clean premises."
• "Plenty of room so social distancing not a problem."
• "The place has a lovely atmosphere, clean and tidy."
• "Large comfortable American style restaurant."

Cons:

• "Was very noisy with birthday celebrations and tables not well positioned for such big groups of people."
• "Music volume could be turned down a bit."
• "It can get extremely noisy, with people trying to talk over the loud music."
• "When I first walked in my first thought was the interior was extremely tacky and dirty especially with the stains on the walls."
• "Just a little more thought about who is seated where (three loud and intoxicated young 'adults' seated close to family and couples, please, make some space around them)."
• "The only criticism I would have is to check the toilets more regularly than they do."
• "No parking outside."